Inactive vs Dormant Savings Accounts

If you have a bank account you no longer use, you must make sure to close it. Read on to learn about the differences between an inactive savings account and a dormant savings account.  

Updated On - 05 Sep 2025
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What is an Inactive Savings Account?

If you do not make any transactions through your savings/current account for more than 12 months, it will be considered inactive. 

What is a Dormant Savings Account?

Your savings/current account will be considered dormant if you do not make any transactions through it for more than 24 months. According to the Reserve Bank of India (RBI), if you do not make transactions such as withdrawing cash at an ATM/branch, transferring funds, paying via cheques, etc., your savings/current account will become dormant.  

Difference Between Inactive vs Dormant

Difference Between Inactive and Dormant Accounts

Feature

Inactive Account

Dormant Account

Period of Inactivity

The account is marked inactive if there are no customer-initiated transactions for 12 consecutive months.

The account becomes dormant after 24 months of no customer-initiated activity.

Account Status

It’s still a functioning account but with a tag of “inactive” for monitoring.

The account is considered “dormant” and falls under stricter control by the bank.

Service Access

Some services like ATM withdrawals or online banking may be temporarily limited.

Most services are suspended, including internet banking and debit card use.

Interest Credit

The bank continues to credit interest on the savings balance even if the account is inactive.

Interest continues to accrue, but you may not be able to withdraw it until reactivation.

Reactivation Process

A simple transaction (like an ATM withdrawal or fund transfer) can usually make it active again.

Requires visiting the bank and completing a fresh KYC process to reactivate.

What Happens to an Inactive or Dormant Savings Account?

After your account becomes inactive or dormant, transactions generated by the system like interest credit will be invalid. However, in case earnings of a fixed deposit (FD) or dividend on your shares are credited to your savings account, then such activities will be regarded as a customer-induced transaction. Therefore, the savings account will be considered operative provided the FD funds/dividend are transferred to it.  

An inactive account cannot be used to avail bank services like internet banking, request debit cards/cheque books, etc. Furthermore, you will be unable to alter your contact number, address, or email address if your account becomes dormant. ATM transactions, phone banking, and internet banking cannot be availed through a dormant account in addition to the restrictions that apply to inactive accounts.  

How to Activate an Inactive or Dormant Savings Account?

If you want to activate your inactive savings account, you need to perform banking activities like paying bills, depositing or withdrawing cash, or transferring money. Some banks offer an internet banking facility to activate inactive savings accounts. You can also reach out to the bank’s branch or customer care for account activation.  

To activate a dormant savings account, a formal request as well as proof of identity has to be submitted. The account activation process may also require your signature. When submitting your income tax return, make sure to provide information about your active, inactive, and dormant current and savings accounts. The income tax return must include information on every bank account held in India during the preceding year, with the exception of those that have remained inactive for more than three years. 

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FAQs on Difference between Inactive and Dormant Savings Account

  • What is considered an inactive account?

      A savings/current account is considered inactive if no transactions are made through it for more than 12 months.  

  • What is a dormant account?

      When you do not make any transactions in your bank account for 24 months, the bank classifies it as a dormant account.  

  • How can I activate an inactive savings account?

    You must perform banking activities such as paying bills, depositing or withdrawing cash, or transferring money in order to activate your inactive savings account. Certain banks provide the option of activating an inactive account via internet banking. For account activation, you can alternatively contact the bank's branch or customer service.

  • Will I receive interest in my dormant savings account?

    Yes, you will receive interest in your savings account even if it is dormant.

  • Can I withdraw cash from an ATM if my account is dormant?

      No, dormant account holders will not be able to make ATM transactions.  

  • Do banks levy any charges for the activation of an inactive account?

    No, banks do not levy any charges for the activation of an inactive account.

  • Can bank-initiated transactions activate a dormant account?

      No, bank-initiated transactions cannot activate a dormant account.  

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