Bank of India offers multiple banking products including credit cards. The credit card holders of Bank of India can report any issues or queries related to credit cards to the customers by calling at 1800 220 229 and 1800 103 1906 (toll-free).
Bank of India, a public sector bank, offers multiple banking products and services. The bank offers a wide range of credit cards to customers. The bank also provides a dedicated customer care team that addresses various issues, such as queries related to credit cards. Customers can call at (022) - 40919191 (tolled) or send email to cgro.boi@bankofindia.bank.in. Read on to know more about Bank of India credit card customer care.
The toll-free numbers of Bank of India credit card customer care are 1800 220 229 and 1800 103 1906, where customers can reach out for queries and complaints regarding credit cards.

To enquire about any details regarding Bank of India credit card or to report about credit card-related dispute, you can reach out to the customer care center. The contact details are mentioned below:
Customer care channel | Contact details |
Call | 1800 220 229 and 1800 103 1906 |
Tolled number | (022) - 40919191 |
cgro.boi@bankofindia.bank.in (head office) | |
Phone number of head office | 022-66684444 |
WhastApp | +91 7997987601 |
NRI customer care | Call:+917969241100 Email: FEBO.NRI@bankofindia.bank.in) |
Customers can also reach out to the bank for any credit card related queries. They need to visit the official bank website and navigate to the ‘Contact Us’ page and scroll down to ‘Locate Us’ to find the nearest bank branch.
The overseas contact details of Bank of India are listed below:
Location | Contact Numbers | |
Belgium | Call:00-32-3201-8880/81/82/83/84 (Manager)FAX: 0032-3231-8387 | bankofindiaantwerp@skynet.be Boi.ANTWERP@bankofindia.bank.in |
Dubai | Call:+971 43 273437 and +971 43 527292FAX: +971 43 527286 | boi.dubai@bankofindia.bank.in |
France | Call:00331-4266-6049 / 4997 / 6047 / 6048 (Manager)FAX: 00331-4266-5006 | boi.paris@wanadoo.fr boi.paris@bankofindia.bank.i |
Indonesia | Call:+62-21-3141780FAX: +62-21-3141963 | boi.jakarta@bankofindia.bank.in |
Japan | TokyoCall:0081-3-3212 0911 and 0081-3-3212 3424OsakaCall:0081-6-6261 4035FAX: 0081-6-6261 6611 | Tokyo:boitok@gol.comboi.tokyo@bankofindia.bank.inOsaka: boi.osaka@bankofindia.bank.in |
Kenya | Call:00254-20-2222542FAX: 00254-20-2229462 | cekenya@boikenya.com |
New Zealand | Call:+64 9 9265713FAX: +64 9 9265719 | BOI.NZ@bankofindia.bank.in |
SOCIALIST REPUBLIC OF VIETNAM | Call:+84 838246340FAX: +84 838246341 | boi.hcmvnm@bankofindia.bank.in |
Singapore | Call:0065 65894049FAX: 0065 62271275 | Boi.Singapore@bankofindia.bank.in |
United States | Call:001212-753-6100FAX: 212-588-8958 | BoiNy@bankofindia.bank.in |
UK | Call:0044-20-7965 2500 and 0044-20-7965 2403/2404FAX: 0044-20-7965-2556 | londonbranch@bankofindia.uk.com |
Hong Kong | Call:852-25240186FAX: 852-2877 1178 | boi.hk@bankofindia.bank.in |
Tanzania | Call:+255 222135362 (MD)FAX: +255 222135363 | BOI.Tanzania@bankofindia.bank.in |
Uganda | Call: 00256 313400437 | Boi.uganda@bankofindia.bank.in |
India (IBU GIFT CITY) | Call: +91-79-69082700 | Giftcity.IBU@bankofindia.bank.in |
The contact details of nodal officers are listed below:
Location (Zone) | Officer Name | Contact Details (Email & Phone) |
Hazaribagh (FGMO-Ranchi) | Shri Narendra Kumar | ZO.Hazaribagh@bankofindia.co.in ; 06546-272482 / 223983 |
Howrah (FGMO-Kolkata) | Shri Rinchen O. Bhutia | ZO.Howrah@bankofindia.co.in ; 033-22623523 / 29 |
Hubballi-Dharwad (FGMO-Hyderabad) | Shri Tarini Charan Sahu | ZO.HubballiDharwad@bankofindia.co.in ; 0836-2214531 / 32 |
Indore (FGMO-Bhopal) | Shri Kumar Rajesh | ZO.Indore@bankofindia.co.in ; 0731-2445184 / 111 |
Jabalpur (FGMO-Bhopal) | Shri Ramesh Kumar | zo.jabalpur@bankofindia.co.in ; 0761-4701020 / 4701037 |
Jaipur (FGMO-New Delhi) | Shri Rajesh Kumar Singh | ZO.Jaipur@bankofindia.co.in ; 0141-2658001 / 8002 / 8007 |
Jamshedpur (FGMO-Ranchi) | Shri Pankaj Kumar Mishra | ZO.Jamshedpur@bankofindia.co.in ; 0657-2434285 / 2428978 |
Jodhpur (FGMO-New Delhi) | Shri Deo Sharan | ZO.Jodhpur@bankofindia.co.in ; 0291-2659611 / 2659601 |
Kanpur (FGMO-Lucknow) | Shri Ranvir Singh | ZO.Kanpur@bankofindia.co.in ; 0512-2985001 |
Keonjhar (FGMO-Bhubaneswar) | Shri Amit Kumar Pal | ZO.Keonjhar@bankofindia.co.in ; 06766-255896 / 255654 |
Khandwa (FGMO-Bhopal) | Shri Biswa Ranjan Mishra | ZO.Khandwa@bankofindia.co.in ; 0733-2248534 / 2248786 |
Kolhapur (FGMO-Pune) | Shri Punit Awadh Dwivedi | ZO.Kolhapur@bankofindia.co.in ; 0231-2646373 / 74 |
Kolkata (FGMO-Kolkata) | Shri Manish Kumar Phulre | ZO.Kolkata@bankofindia.co.in ; 033-22488577 |
Lucknow (FGMO-Lucknow) | Shri Narendra Kumar Das | ZO.Lucknow@bankofindia.co.in ; 0522-2721539 / 2721486 |
Ludhiana (FGMO-Chandigarh) | Shri Vaibhav Anand | ZO.Ludhiana@bankofindia.co.in ; 0161-2405977 / 2412300 |
Madurai (FGMO-Chennai) | Shri Kishore Kumar | zo.madurai@bankofindia.co.in ; 0452-2909900 / 01 |
Mumbai North (FGMO-Mumbai) | Shri Amit Ranjan Singh | ZO.MNZ@bankofindia.co.in ; 022-28827770 / 7304013224 |
Mumbai South (FGMO-Mumbai) | Shri Madhukar | ZO.Mumbaisouthzone@bankofindia.co.in ; 022-22622717 / 22673509 |
Muzaffarpur (FGMO-Patna) | Shri Sailendra Prasad | ZO.Muzaffarpur@bankofindia.co.in ; 0621-2276550 / 2273695 |
Nagpur (FGMO-Pune) | Shri Jai Narain Gheesa Lal | ZO.Nagpur@bankofindia.co.in ; 0712-2531404 / 2544889 / 2532205 |
Nasik (FGMO-Pune) | Shri Sanjay Kumar Sinha | zo.nasik@bankofindia.co.in ; 0253-2360433 / 2350437 |
Navi Mumbai (FGMO-Mumbai) | Shri Shashi Kant Sadabhartia | ZO.Navimumbai@bankofindia.co.in ; 022-27564909 / 910 / 27564126 |
New Delhi (FGMO-New Delhi) | Shri Amit Singh | ZO.NewDelhi@bankofindia.co.in ; 011-23310526 / 23722158 |
Patna (FGMO-Patna) | Shri Om Prakash Choudhary | ZO.Patna@bankofindia.co.in ; 0612-2223369 / 2223567 |
Pune (FGMO-Pune) | Shri Sanjay Shankar Kadam | ZO.Pune@bankofindia.co.in ; 020-25535400 / 421 / 3200 |
Raigad (FGMO-Mumbai) | Ms. Dipanwita Sahani | ZO.Raigad@bankofindia.co.in ; 02141-22895 / 223995 |
The contact details of RBI integrated Ombudsmen nodal officers are listed below:
RBIO centre | Nodal Officer | Contact Details |
Ahmedabad | Shri Subhrat Kumar Behera | Number:079-66122604/619Email: ZO.Ahmedabad@bankofindia.co.in |
Bengaluru | Smt Anita Ramesh Nair | Number:080-22959400 / 401Email: ZO.Bengaluru@bankofindia.co.in |
Bhopal | Shri Bikash R Patnaik | Number:0755-2999983 / 2553354Email: Ombudsman.MPCG@bankofindia.co.in |
Bhubaneswar | Shri Bijoy Kumar Malik | Number:0674-2362644 / 2361318Email: ZO.Bhubaneswar@bankofindia.co.in |
Chandigarh | Shri Rajesh Ranjan | Number:0172-2671501 / 04Email: NodalOfficer.Chandigarh@bankofindia.co.in |
Dehradun | Shri Vivek Tiwari | Number:0135-2640050 / 2641000Email: Dehradun.Ombudsman@bankofindia.co.in |
Chennai | Shri Mohan Morethi | Number:044-66777501 / 500Email: Chennai.Compliance@bankofindia.co.in |
Telangana | Shri Mukesh Kumar | Number:040-23315263 / 23391969Email: ZO.Telangana@bankofindia.co.in |
Guwahati | Shri Vinaya Kumar Singh | Number:0361-2342828Email: ZO.Guwahati@bankofindia.co.in |
Jaipur | Shri Rajesh Kumar Bains | Number:0141-2658001 / 8002Email: ZO.Jaipur@bankofindia.co.in |
Jammu | Shri Sanjeev Kumar Singh | Number:0183-5099336 / 41 / 31Email: ZO.Amritsar@bankofindia.co.in |
Ranchi | Shri Sanjeev Kumar Singh | Number:0651-2331386 / 2330138Email: Ranchi.BONO@bankofindia.co.in |
Kerala | Shri Pradeep Ranjan Paul | Number:0484-2725720 / 77Email: ZO.Kerala@bankofindia.co.in |
Kanpur | Shri Ranvir Singh | Number:0512-2985001Email: Kanpur.Ombudsman@bankofindia.co.in |
Kolkata | Shri Manish Kumar Phulre | Number:033-22488577Email: ZO.Kolkata@bankofindia.co.in |
Mumbai BO 1 | Shri Madhukar | Number:022-22622717Email: MSZ.Bankingombudsman1@bankofindia.co.in |
Mumbai BO 2 | Number:022-22622717Email: MSZ.Bankingombudsman2@bankofindia.co.in | |
Delhi BO 1 | Shri Amit Singh | Number:011-23722158Email: TASC.Newdelhi@bankofindia.co.in |
Delhi BO 2 | ||
Patna | Shri Om Prakash Choudhary | Number:0612-2223369Email: Patna.BONO@bankofindia.co.in |
Raipur | Smt Gayatri Kampa | Number:0771-4212450Email: ZO.Raipur@bankofindia.co.in |
If you want to track the status of your complaint, you can do so by clicking on this link - https://www.bankofindia.co.in/forms/GrievanceTrack.

You can contact BOI Credit Card Customer Care through the toll-free helpline numbers provided on the back of your credit card. You can visit the official Bank of India website and navigating to the Credit Card section to reach out the customer service centre. You can also reach out by sending email to the customer care centre.
BOI credit card customer care assists with PIN generation, card blocking, billing and statement queries, reward points, transaction disputes, card activation, and reporting lost or stolen cards.
In case of loss or theft, immediately contact BOI credit card customer care via phone to block the card.
You can raise complaints related to BOI credit card by contacting customer care through phone or email, or by submitting a grievance via the Bank of India’s official grievance redressal portal.
You should keep your credit card number (or last four digits), registered mobile number, date of birth, and details of the issue for faster resolution.

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