American Express Credit Card Customer Care

American Express Credit Card Enquiries

In the case of card theft or card getting blocked, you can contact the customer care numbers given above.

American Express Credit Card Grievance Redressal

There are 3 steps you can take for grievance redressal of any complaints regarding your American Express credit card. They are:

• Contact the 24/7 customer care helpline numbers which are 1800-419-3646 and +91124-2801800
• If contacting the helpline has not helped to resolve your issue, you may escalate the grievance to the Manager of Customer Service by email, telephone, or by writing to them. Here are the contact details:

1. Email: Manager-Customerservicesindia@aexp.com

1. Postal Address:
   

Manager, Executive Correspondence Unit,

American Express Banking Corp,

Cyber City, Tower C, DLF Bldg No 8,

Sector 25, DLF City Ph II,

Gurgaon – 122002,

Haryana

1. Telephone Numbers: +91 124 6702000

American Express Nodal Office Contact Details

You may contact the nodal officer for American Express through the following ways:

1. Email: AEBCNodalOfficer@aexp.com
   

1. Postal Address:

Mr Ashish Pandey

American Express Banking Corp.,

Cyber City, Tower C, DLF Bldg No.8,

Sector 25, DLF City Phase II,

Gurgaon – 122002,

Haryana

1. Telephone: You may contact the nodal officer at this number from Monday through Friday, between 8:30 a.m. to 5:00 p.m. - 0124-362172

Write to American Express

To write to American Express, you can use the postal addresses given under the Grievance Redressal Section above.

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