Kerala State Electricity Board (KSEB) Bill Payment
The Kerala State Electricity Board (KSEB) was constituted by the government of Kerala under the Electricity (Supply) Act, 1948 for the generation, transmission, and distribution of electricity in the state of Kerala.
If you are a customer who consumes electricity supplied by KSEB, then it is important to know how you can pay the electricity bill both online and offline.
KSEB Electricity Board Bill Payment Methods
You can pay your KSEB Electricity Bill Online by either visiting the official website of KSEB and pay your electricity bill by either logging in to the customer portal or simply use the 'Quick Pay' option.
How to Pay KSEB Electricity Bill via Quick Pay
- Click on the KSEB Quick Pay
- Enter Consumer Details like 'Consumer No', 'Registered Mobile Number' and 'Captcha'.
- Click on ‘Submit to see the bill’
- Now, View bill and complete the payment.
- Save the e-receipt.
Through Mobile App
You can also download the KSEB mobile app and pay your electricity bill after using your credentials to log in to the portal. You will then have the option of paying your electricity bill in a hassle-free manner.
The process to pay your bill through KSEB app is given below:
- Download the KSEB mobile app from Google Play Store or Apple Store.
- Enter your user ID and password to enter the portal
- You will be able to view the bill and the amount payable
- You can then use the 'Quick Pay' option to pay your bill. You will have to enter your consumer number, email ID, and mobile number to complete the payment
- Choose the mode of payment you prefer
- Provide your details and follow the instructions. You will be able to pay your electricity bill. Save the receipt for future reference
How to Pay KSEB Electricity Bill Offline
You can visit the nearest section office or Akshay Patra center to complete the payment of your electricity bill. Do not forget to carry your electricity bill along with you. Once you furnish the bill, you can pay your bill using credit card, debit card, UPI, e-wallets, cheque, demand draft, or simply by paying via cash.
Directly through e-wallets
There are hosts of e-wallets such as PayTM, Amazon Pay, Mobikwik, Freecharge, etc. to directly pay your electricity bills.
The steps are given below:
- Open the e-wallet app or visit the e-wallet website.
- You will find the 'Electricity' section on the page. Click on it.
- Enter the state in which you reside. In this case, you will have to choose Kerala.
- Select the electricity board, which will be KSEB in this case.
- Enter your consumer number.
- Click on 'fetch bill'. The amount payable will be displayed on your screen.
- Proceed to pay the bill. Follow the instructions and your payment will be completed.
KSEB Bill Payment Online Through Apps
Given below are the list of some of the apps through which you can pay your KSEB bill:
PhonePe
- Open the PhonePe App.
- Under 'Recharge and Pay Bills', click on 'Electricity'.
- Select 'Kerala State Electricity Board Limited' under 'All Billers'.
- Enter the consumer number. The bill will be displayed. Proceed to complete the payment. Once the payment is successful, save the receipt for future reference.
Google Pay
- Open the Google Pay app.
- Click on 'Bills', and then on 'Electricity'.
- Select 'Kerala Electricity (KSEB)' from the list of all electricity billers available.
- In the next step link your electricity bill account by providing your consumer number and account name. Click on 'Link Account'.
- You will be able to view the bill generated. Complete the payment and save the receipt.
Paytm
- Open the Paytm App.
- Under 'Recharge and Bill Payments', click on 'Electricity Bill'.
- Select 'Kerala' from the list of states, and then select 'Kerala State Electricity Board (KSEB)'.
- Enter your consumer number and click on 'Proceed'.
- You will be able to view the bill amount. Proceed to complete the payment.
BHIMApp
- Open the BHIMApp on your phone.
- Under 'Bill Pay', select 'Electricity'.
- Select Kerala State Electricity Board (KSEB) from the option.
- Enter your consumer number and proceed to complete the payment.
Mobikwik
- Open the Mobikwik app or visit its website.
- Under 'Electricity Bill Payment', select 'Kerala State Electricity Board Limited (KSEBL)'.
- Enter the consumer number, and proceed to complete the payment.
Freecharge
- Open the Freecharge app or visit the website.
- Under 'Electricity Bill Payment', select 'Kerala State Electricity Board Limited (KSEBL)'.
- Enter the consumer number and click on 'Proceed'.
- Complete the payment and save the receipt for future reference.
Amazon Pay
- Open the Amazon Pay app or visit the website.
- Click on 'Pay Bills', and select 'Electricity'.
- Select 'Kerala' from the list of states, followed by 'Kerala State Electricity Board Limited (KSEBL)' under the electricity board category.
- Enter your consumer number and click on 'Fetch Bill'.
- Complete the payment and save the bill for future reference.
How To Check My KSEB Electricity Bill Payment History?
The following are the steps to check your KSEB electricity bill payment history:
- Visit the official website of KSEB
- Login using your username and password
- Click on Sign in button
- Account dashboard will be displayed
- Choose ‘History’ option displayed on the left side of the screen
- Select your customer care number to view the electricity bill payment history
How to Download KSEB Bill Online?
The following are the steps to download KSEB bill online:
- Click on the link http://billview.kseb.in/~ksebuser/orumabills/upload/billview/.
- Enter your consumer number and office where your connection is active.
- Click on 'View Bill'
- Take your mouse pointer to the top side of the bill where you will be able to view the download icon.
- Click on it, the bill will be downloaded in the pdf format.
- Alternatively, you can click on the 'Print' button and then choose 'Save PDF'.
- Select a destination to download the file and click on 'Save'.
How to View KSEB Bill Online?
Given below are the steps you will have to follow to view your KSEB electricity bills online:
- Click on the link http://billview.kseb.in/~ksebuser/orumabills/upload/billview/.
- Enter the consumer number, followed by the office from the list of options available.
- Click on 'View Bill'. You will be able to view the bill generated by KSEB in your name.
Check KSEB Bill Payment Status
The following are the steps to check the KSEB bill payment status:
- Click on the link given https://wss.kseb.in/selfservices/wssloginUser.do.
- On the page, log in using your user id and password.
- Once you have logged in, you will be able to view the electricity bill.
- If your payment is successful, then the amount to be paid will be zero. Otherwise, the billing amount payable will be displayed. It is recommended you check the status at least 24 hours after the payment of your bill. In case of any doubt contact KSEB's customer care service.
KSEB Customer Care Numbers (Complaint Number)
In case of any query you can call on the following customer care numbers given below. These numbers are active 24x7 and are toll-free. On calling any of these numbers, a customer care representative will get in touch with you and will help you with your queries.
You can send your queries via post to the address given below:
Kerala State Electricity Board Ltd., Vydyuthi Bhavanam, Pattom, Thiruvananthapuram, PIN - 695004, Kerala, INDIA.
Corporate Headquarters
Given below are some important numbers which you can get in touch depending upon your requirement and query you may want to get resolved:
Name | Phone | Details |
Customer Care Centre (24 x7) | All enquiries and complaints of consumers round the clock,365 days | |
Chief Public Relations Officer | Media related matters, Corporate Communication, News Releases etc | |
Chief Engineer (IT) & Customer Relation | Escalated customer grievances | |
Chief Engineer (HRM) | +91 471 2448948, +91 471 2514454, +91 9446008825, 9446008008 | Enquiries related to Careers, Training, Recruitment etc. |
Chief Engineer (Distribution) South | Escalated customer grievances on electricity supply in Thrivananthapuram, Kollam, Pathanamthitta, Kottayam districts | |
Chief Engineer (Distribution) Central | Escalated customer grievances on electricity supply in Alappuzha,Idukki,Ernakulam,Thrissur districts | |
Chief Engineer (Distribution) North | Escalated customer grievances on electricity supply Palakkad, Malappuram, Kozhikode districts | |
Chief Engineer(Distribution) North Malabar | Escalated customer grievances on electricity supply Kasaragod, Kannur, Wayanad districts | |
Vigilance / APTS | + 91 - 471 - 2444554, + 91 - 471 - 2514564, + 91 - 471 - 2514374, + 91 - 471 - 2544594, + 91 - 471 - 2514591, +91-9496008876, 9446008006, 9446008490, 9446008491 | Information related to corruption of KSEBL employees or information related to theft of electricity |
Reception, Vydyuthi Bhavanam, Thiruvananthapuram | Queries related to Corporate Office during office hours | |
Web Development Team | For feedback about the web site |
FAQs on KSEB Kerala Electricity Bill Payment
- What is the Customer Care Number for KSEBL?
The customer service phone number for KSEB is 0471-255 5544.
- What are the Late Bill Payment Charges for KSEB Bill Payment?
The late bill payment charges that are imposed for KSEB bill payment is 0.50% for each delayed payment for each month and surcharge value should not be more than 3.00% of the base rate.
- How to know my KSEB consumer number?
On your bill, you will be able to view your consumer number which will be marked as C#. You can also visit the KSEB website and login to the portal using your mobile number to log in. Once you have logged in you will be able to view your consumer number there.
- How to find my KSEB bill account ID or consumer number online for online bill payment?
The KSEB consumer number comprises 13 digits. If you have a printed bill, you can easily locate your consumer number on it. Just below the barcode, you will find the number labelled as 'C#', which corresponds to your KSEB Bill Account ID/Consumer Number.
- How to generate KSEB bills online?
To generate your KSEB bill online, visit the KSEB quick payment portal. Provide the required details, such as your Consumer ID or contact number, and click on 'Submit to View the Bill.' You can then review your electricity bill. If you come across any discrepancies, don't hesitate to contact the KSEB customer service department.
- How to generate my KSEB bill payment receipt online?
To obtain your KSEB bill payment receipt online, you need to be a registered user at https://wss.kseb.in/selfservices/. Once you have logged in to your account, you can review your payment history and download any receipts displayed in the payment history section.
- What is KSEB bill payment counter timing?
The KSEB payment counter is open between 09:00 a.m. and 04:00 a.m. from Monday to Saturday.
- What is the list of payment methods available to make KSEB bill payment online?
There are various payment methods available to make KSEB bill payment online. Apart from several online platforms, you can alos make your KSEB bill payment through UPI (Unified Payment Interface), credit card, debit card, or net banking services.
- How to calculate KSEB Bill based on used units?
To calculate the KSEB bill based on units used, you need to multiply the number of units utilised by the rate per unit of the electricity consumed. Take the meter reading to obtain the number of units used to determine the bill amount.
- What is the KSEB bill online payment cycle?
The online payment method of KSEB is generally taken either monthly basis or bimonthly basis.
- How can I raise a complaint about a faulty meter to KSEB?
Dial 0495-2367820 or send mail to cgrfkzd@kseb.in to raise a complaint to KSEB about a faulty meter.
- How can I generate my KSEB bill payment receipt online?
To generate your KSEB bill payment receipt online you need to register to https://wss.kseb.in/selfservices/. After logging in to the official website you can view payment history apart from downloading payment receipt online.
- How to find my KSEB Bill Account Id or Consumer Number online for online bill payment?
The account ID or the consumer number is a 13-digit number, which is either printed on the bill or displayed on the online bill just below the barcode.
- What are the adjustments in the KSEB bill?
If the bill amount collected is more or less than the original billing amount payable, then the difference amount will be adjusted in the next month's electricity bill generated. This is called 'Adjustments' or 'DL Adjustments'.
- What is ACD in the KSEB bill?
ACD is a refundable security deposit charge equivalent to your electricity bill amount for the last two months that you will have to pay to your electricity provider. The ACD is calculated after taking into consideration the monthly average consumption of electricity for a year.
- Can I pay for multiple services? Can I pay for owner / tenant / relative / friends?
Yes, you can pay for multiple services as long as you have the consumer number, you can use it to pay the electricity bills of your owner, tenant, relative, or friends.
- How to calculate the KSEB bill online?
Click on the link https://www.kseb.in/bill_calculator_v12/ and enter the values as asked for. Click on Submit and you will be able to calculate the billing amount you may have to pay based on your usage of the electricity.
- What is DL ADJ in the KSEB bill?
DL ADJ means 'Door Lock Adjustment'. This means that in case the meter reader is unable to take the meter reading due to the house being locked or power failure, then the average amount of the bills for the last three months will be taken into account to generate the bill amount payable for the current month.
- Is there any calculator that I can use to calculate my electricity amount I will most likely pay based on my usage?
Currently, the website is working to introduce the tariff calculator for its customers. You will be able to use the calculator to compute the tariff payable based on your usage. It is recommended you check the website on a frequent basis to see if the facility is available or not.
News about KSEB Kerala Electricity Bill Payment
Kerala Govt Introduces Scheme to Clear Long-Delayed Power Bills
The government of Kerala has introduced a special scheme for helping consumers in clearing their long-term electricity dues from 20 May 2025. This scheme is part of the government’s 4th anniversary celebrations and will offer significant discounts to consumers. The scheme is available for three months, which allows the consumers to settle their dues that are above two years. Those who had their electricity connections disconnected due to unpaid bills can also restore their service.
Moreover, consumers who have not paid their bills for over ten years will get a waiver of 18% interest. For those with dues between five to ten years, the interest will be lowered to 4%, while for those with dues between two to five years, there will be an interest rate reduction of 6%. The scheme also offers flexible payment options. Consumers who settle both the principal and the reduced interest in a lump sum payment will receive an additional 5% discount.
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