How to Pay CESC West Bengal Electricity Bill Online

What is West Bengal electricity bill payment?

West Bengal electricity bill payment is the process of paying for electricity services provided by CESC. Payments can be made online via the CESC website, mobile apps, or e-wallets, or offline at CESC offices using cash, card, or cheque.  

Updated On - 05 Sep 2025
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The Calcutta Electricity Supply Corporation (CESC) is the country's first integrated electrical utility company that generates and distributes power in Howrah and Kolkata. The company is the only electricity distributor within an area of 567 square kilo metres in Howrah and Kolkata. CESC provides electricity to around 2.9 million commercial, industrial, and domestic users.

Benefits of paying CESC bill online: 

Here are some of the advantages of paying your CESC bill digitally:

  1. Paying your electricity bill online means you don't have to stand in long lines at the branch.
  2. You can also earn cashback by making an online payment through certain apps.
  3. You can pay for your electricity at any time of the day, from any location, 7 days a week.
  4. Bill payments can be made over the weekend and on holidays as well.
Read More on  Electricity Bill In India  

CESC Online Payment Options:

Here are a few ways to pay your BESL electric bill online: 

  1. Credit card
  2. Debit card 
  3. Net Banking
  4. UPI (Unified Payments Interface) 
  5. E-wallet  

How to Pay CESC Electricity Bill Online?

CESC Website

Paying the bill on the official website of CESC is simple. Apart from paying, you can change your name as well as register a complaint on the website. The step-by-step procedure that must be followed to pay the bill is mentioned below:

  1. Visit the official website of CESC.
  2. Under the 'Consumers' section, you will find the 'My CESC' option, click on it.
  3. In the case of Low Tension (LT) consumers, choose the 'E-Payment' option. High Tension (HT) consumers will have to visit the office to pay the bill.
  4. Click on 'Go'.
  5. On the next page, click on 'Monthly Bill'.
  6. Next, enter the 11-digit customer ID and captcha details.
  7. On the next page, enter the relevant details.
  8. The details of the bill will be displayed.
  9. You can make the payment by card, NEFT/RTGS, ECS, or net banking. Depending on the mode of payment you have chosen, you may receive an OTP on the registered mobile number.
  10. Enter the OTP to complete the payment.

Mobile App

The step-by-step procedure that must be followed to pay the bill on the mobile app is mentioned below:

  1. Download CESCAPPS from the Google Play Store or the Apple Store.
  2. Login using your mobile number.
  3. Under the 'My Account' option, you will be able to pay the bill.
  4. The bill can be paid by card, net banking, bill desk, or Paytm.
  5. Depending on the mode of payment you have chosen, you may receive an OTP on the registered mobile number.
  6. Enter the OTP to complete the payment.

E-Wallets

The CESC bill can be paid by using various e-wallets such as Paytm, Mobikwik, Amazon Pay, etc. The step-by-step procedure to pay the bill using Paytm is mentioned below:

  1. Visit the official website of Paytm or open the mobile app.
  2. Next, click on 'Electricity'. You will find the option under the 'Recharge & Pay Bills' section.
  3. Next, choose the state and electricity board. In this case, choose West Bengal and CESC Limited.
  4. Enter the Customer ID.
  5. Click on 'Proceed'.
  6. The details of the bill will be displayed. Click on 'Pay Now' to complete the payment.
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How can I use a credit card to pay my electricity bill using?

Follow the steps given below to pay your electricity bill using credit card: 

Step 1: Log in on your net banking account 

Step 2: Select the ‘Utility bill payments’ option 

Step 3: Click on the ‘Electricity bill’ option 

Step 4: Select your electricity service provider from the given options 

Step 5: Fill in all the required details like ‘Customer ID’, ‘Bill Amount’, etc. 

Step 6: Complete the payment transaction. 

How to Pay CESC Bill Online through Paytm?

Follow the steps mentioned below to pay CESC bill through Paytm: 

Step 1: Open the Paytm app on your phone 

Step 2: Click on the 'Electricity Bill' option present below 'Recharge & Bill Payments' section.

Step 3: Select 'West Bengal' from the available options

Step 4: Select 'CESC' from the given options

Step 5: Fill in your consumer number and select 'Proceed'

Step 6: Fill in the amount due and pay the bill

How to Pay CESC Bill Online Through Mobi Kwik?

Follow the steps mentioned below to pay CESC bill through Mobi Kwik:

Step 1: Visit https://www.mobikwik.com/CESC-paschim-gujrat-electricity-bill-payment-online 

Step 2: Fill in your consumer number

Step 3: Fill in the amount payable

Step 4: Proceed to complete the payment

How to Pay CESC Bill Online Through Amazon Pay? 

Follow the steps mentioned below to pay CESC bill through Amazon Pay: 

Step 1: Open the Amazon app on your phone 

Step 2: Click on 'Amazon Pay

Step 3: Select 'Electricity', under 'Pay Bills

Step 4: Select 'West Bengal' from the options given 

Step 5: Select 'CESC' from the given options 

Step 6: Fill in your consumer number and click on 'Fetch Bill

Step 7: Proceed to complete the payment 

How to Pay CESC Bill Online Through Google Pay? 

Follow the steps mentioned below to pay CESC bill through Google Pay: 

Step 1: Open the Google Pay app on your phone 

Step 2: Click on 'Pay Bills' and 'Electricity' from the given options 

Step 3: Select 'CESC' from the listed options 

Step 4: Fill in your consumer number and click on 'Link Account

Step 5: Fill in the payable amount 

Step 6: Complete the payment 

How to Pay CESC Bill Online Using My Airtel app? 

Follow the steps mentioned below to pay CESC bill using My Airtel app: 

Step 1: Open the My Airtel app on your phone. 

Step 2: Click on the 'Pay Bills' from the payment section. 

Step 3: Select the biller category as 'Electricity'. 

Step 4: Fill in your account number and click on 'Pay now' option. 

Step 5: Fill in the outstanding amount. 

Step 6: Fill in your MPIN and complete the payment. 

How to Pay CESC Electricity Bill Offline?

  In case you do not wish to use any of the online methods, you can visit the nearest CESC office to make the electricity bill payment. However, you must carry the bill when you visit the office. The bill payment can be made in the form of cash, credit card, debit card, cheque, or demand draft.  

CESC Helpline Numbers/ Customer Care

LT Helpline Numbers

1860 500 1912

1912

Read More on : Uttarakhand Electricity Bill Payment

FAQs of CESC West Bengal Electricity Bill Payment

  • Will I get a receipt once I pay the bill online?

    Once the payment is complete, you will receive a receipt on the registered email ID.

  • What if the amount is debited twice from the card or bank account?

    In case the amount is debited twice from your card or bank account, the excess amount will be adjusted in the subsequent bills or unpaid bills.

  • Can I download a copy of the bill on the CESC website?

    Yes, you can download a copy of the bill on the CESC website. The option will be available under the 'My CESC' section.

  • Should I inform the CESC in case there is a variation in consumption?

    Yes, you must inform the CESC in case of a variation in consumption. A Senior Commercial Executive must be informed of the same in writing.

  • Will I be charged a penalty fee for paying my electricity bill after the due date?

    Yes, you will be charged a penalty fee for paying your electricity bill after the due date.

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