BSES Rajdhani Power Limited Customer Care Numbers

BSES Rajdhani Power Limited (BRPL) provides power to around 2.4 million customers across 21 districts in West and South Delhi. The company is known for providing quality and reliable electricity. Over Rs.7,800 crore of investment has been made by BSES in order to improve its infrastructure.

BSES Rajdhani Power Limited Helpline Numbers/ Customer Care:

The different BSES Rajdhani Power Limited Customer Care No are mentioned below:

Type of Contacts

Contact Numbers

BSES BRPL 24/7 Toll Free Number

 19123

SMS Service

5616107

Email ID

 brpl.customercare@relianceada.com

BSES BRPL WhatsApp Number

8800919123

  Fire & Shock/Streetlight No 

011-49516707

How to Pay BSES Rajdhani Power Limited Online?

The BRPL bill can be paid on the company's official website. You can pay the bill on the company's mobile app as well. You must enter the CA number to login to your account. Other than the payment of bills, you can apply for a new connection as well as to lodge complaints on the mobile app.

Various e-wallets such as Paytm, Amazon Pay, Freecharge, etc. The Electricity bill can also be paid via PhonePe and Google Pay. The bill can be added as a beneficiary on your account to make the payments via credit card or NEFT. 

The step-by-step procedure to pay the BRPL bill online is mentioned below:

  1. Visit the official website of BSES BRPL
  2. Log into page and enter the username and password.
  3. Click on 'Payments Option'. Under drop down select 'pay online'
  4. Now, It will redirect to 'Net Banking' page. Click on 'PAY Now' button
  5. Enter 'CA number' and 'Captcha'
  6. Re-verify by entering CA no, Mobile No, and Email Id. Click on Next.
  7. Once the above step has been completed, you will be able to view the bill.
  8. Now, select the mode of payment to pay the bill online.

How to Pay BSES Rajdhani Power Limited Bill Through Other Options?

Via Paytm

The step-by-step procedure to pay the bill by using Paytm is mentioned below:

  1. Download the Paytm app on the Apple Store or Google Play Store. You can also visit the official website of Paytm.
  2. Login to your account with the help of your mobile number and password.
  3. Click on 'Recharge & Pay Bill'.
  4. Click on 'Electricity'.
  5. Now, you must choose the state and the electricity board. In this case, select New Delhi and BSES Rajdhani - Delhi.
  6. Enter the District/Type.
  7. Click on 'Bill Payment'.
  8. Next, enter the consumer number. The number can be found on the bill.
  9. Click on 'Proceed'.
  10. The bill amount will be displayed.
  11. Click on 'Pay Now' to complete the procedure.

Via Mobile App

The procedure to pay the bill on the mobile app is mentioned below:

  1. Download the BSES app from the Google Play Store or Apple Store.
  2. Use your username and password to login.
  3. Once the login process has been completed, you can find the details of the bill.
  4. Click on 'Pay Now'.
  5. Next, you must choose the mode of payment. You can pay the bill via UPI, credit card, e-wallets, net banking, and debit card.
  6. Once the mode of payment has been chosen and details have been entered, an OTP will be sent to your registered mobile number. Enter the OTP to complete the procedure.

Also Read The Article : JKSPDC Bill Payment

How to Pay BSES Rajdhani Power Limited Offline?

You can visit any of the BRPL offices to make the payment via cheque. The bill can be paid at several bank branches that are mentioned on the official website of BRPL.

The various methods by which the BRPL bill can be paid online are mentioned below:

  1. Bank Branches: You can visit one of the bank branches mentioned on the company's official website to pay the bill.
  2. Bill Payment Kiosk: You can visit a BSES Rajdhani Power Limited Kiosk to pay the bill. The kiosk details can be found on the official website of BRPL.
  3. Cheque in Mail: The bill can be paid by sending a cheque to a BRPL office. The CA number must be mentioned on the cheque. You must also attach the bill with the cheque. However, the cheque must be an account payee and cannot be post-dated.

How can I view my BSES Electricity Bill?

  1. Click on the link https://www.bsesdelhi.com/web/brpl/mobile-payment
  2. Where, under ‘Billing’, click on ‘View and Pay Bill’.
  3. Enter your username and password and click on ‘Login’.
  4. You will be able to view your electricity bill after which you can pay the bill.

What must I do following my New Connection Registration?

You will receive a special Request / Application Number following registration. An engineer will then come to your location to confirm the information you provided, the technical viability, and any outstanding debts. Your application will be accepted or rejected based on his verification. If the connection is legitimately approved, a Demand Note will be issued, and you'll have the specified amount of time to deposit it. 

FAQs on BSES Rajdhani Electricity Bill Payment

  • What is sanctioned load and how is the load to be applied for calculated?

    A sanctioned load is the amount of power expressed in KW or KVA, that the licensee has committed to occasionally supply in accordance with the relevant terms and conditions.

  • What steps must be taken and what conditions must be met to have a 3-phase connection?

    Direct contact with our Customer Help Desk is possible at the Divisional Office. A domestic, commercial, or industrial three phase connection should have a minimum load of 11 KW. Every formality will continue to be the same as with a single-phase connection. 

  • What is the frequency of a customer's billing?

    The customer of BSES is billed on a monthly basis.

  • How much must I pay for the application form?

    The application form is free of cost.

  • What is the procedure to apply for a new connection?

    Depending on the type of connection, the process to apply for a new connection will vary. In case of a new connection of up to 44 KW, you can visit a BRPL office, apply online, or call the customer care number. In the case of a connection of 45 KW and above, you can visit (https://www.bsesdelhi.com)

  • Where can I find the category that I must apply for?

    The category that you must apply for can be found at (https://www.bsesdelhi.com/documents/).

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