How to Find Consumer Number in Electricity Bill?

What is a Consumer Number?

A consumer number is a unique ID assigned by electricity boards to identify customers. It is used for transactions like bill payments and service requests and is usually printed on the electricity bill.

Updated On - 05 Sep 2025
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The Consumer Number plays a crucial role in managing and maintaining electricity accounts. This number helps the electricity board uniquely identify your connection and its associated details, such as address, meter number, and usage pattern. Read on to know more about it. 

Consumer Number on Electricity Bill

how to find consumer number in electricity bill?

You can quickly glance through your old electricity bills to find out the consumer number. The number is usually placed at the top of the bill generated by the electricity board. Depending on the electricity board where you are registered, the consumer ID can be marked as 'account ID' or 'account number' as well.

Consumer Number on the Online Portal

You can also visit the online portal of your respective electricity board and use your credentials to log in to it. Once you are logged in, you can easily find your details recorded there which will contain your consumer number as well.

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Consumer Number from the Electricity Board Office

Alternatively, you can visit the nearest electricity board office where you are registered as a consumer and provide the details as per the requirements of the office. Once you have provided the information, the official will be able to access your details and share the consumer ID with you.

Consumer Number on Paytm Electricity Bill

Locating your consumer number on your electricity bill is a simple process on the Paytm app. You can find it on any of your previous or latest current bills. To identify your consumer number on your electricity bill on Paytm, follow these easy steps:

Step 1: Go to the Paytm Electricity Bill Payment page. 

Step 2: Select your State and Electricity Board. 

Step 3: Select the District or Type, if applicable. 

Step 4: Click on ‘View Sample Bill’ to view your Consumer Number on the electricity bill. 

Step 5: You can use your consumer number to know the amount of your electricity bill or download a duplicate copy of your bill. 

Step 6: After you have made the electricity bill payment through Paytm, the application will save your consumer number, making it easier for you to pay your bills in the future and keep track of your bill amounts. 

FAQs on How to Find Consumer Number in Electricity Bill

  • Why is the Consumer Number Important?

    The consumer number or ID is a unique identifier that represents your electricity connection. It is essential for tasks such as paying bills online and submitting complaints. Therefore, knowing this number is crucial.

  • What is the service number in the electricity bill in Andhra Pradesh?

    The consumer number or consumer ID is known as the APSPDCL service number in Andhra Pradesh. It is a 13-digit number assigned to each individual connection.

  • Is the bill number and consumer number the same?

    No, the bill number and the consumer number are not the same. The bill number denotes the serial of the bill and is set to change with every new bill generation.

  • What is the consumer number on the electricity bill in Madhya Pradesh?

    The consumer number on the electricity bill in Madhya Pradesh is 13-digit unique customer identification number.

  • Which is the consumer number on the UPPCL electricity bill?

    The consumer number on a UPPCL electricity bill is mentioned as the 'Account Number'.

  • What term is used to refer to the customer identification number on an electricity bill in Bihar?

    In Bihar Boards, the CA number is referred to the customer identification number on an electricity bill.

  • What term is used to refer to the customer identification number on an electricity bill in Daman & Diu and Chandigarh?

    The Account Number refers to the customer identification number on an electricity bill.

  • What term is used to refer to the customer identification number on an electricity bill in Chhattisgarh CSEPDCL?

    In CSEPDCL in Chhattisgarh, the customer identification number on an electricity bill is referred to as the BP number.

  • What term is used to refer to the customer identification number on an electricity bill in Goa?

    In the Goa Electricity Department, the customer identification number on an electricity bill is called a Contract Account Number.

  • What are some alternative terms for the customer identification number on an electricity bill?

    The customer identification number on an electricity bill may be known by different terms, including Consumer ID, Consumer Code, Business Partner Number, and Account ID, among others. Despite the variation in terminology, their purpose remains consistent: to serve as a unique identifier for each consumer.

  • After making an electricity bill payment on Paytm, does the platform retain the Consumer Number information?

    Yes, Paytm stores consumer number information to facilitate future bill payments, eliminating the need for customers to search for their consumer numbers again. 

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