BSES Yamuna Electricity Bill - Bill Payment & Customer Care

The electricity bill can be paid by using various e-wallets such as Paytm, Mobikwik, Freecharge, Amazon Pay, etc. The step-by-step procedure to pay the bill on Paytm is mentioned below:

1. Visit the official website of Paytm or download the app on the Google Play Store or the Apple Store.
2. Next, you will need to login to the account by entering the mobile number and password.
3. Next, go to the 'Electricity' section. The option can be found under the 'Recharge & Pay Bills' section.
4. Next, choose the state and board. In this case, select New Delhi and BSES Yamuna - Delhi.
5. Next, enter the District/Type. Select 'Bill Payment'.
6. Enter the consumer number. The details can be found on the bill.
7. Click on 'Proceed'.
8. Next, the amount that must be paid will be displayed on the screen.
9. Click on 'Pay Now' to complete the payment procedure.

Via Mobile App

The step-by-step procedure to pay the bill on the BSES mobile app is mentioned below:

1. Download the BSES mobile app from the Apple Store or the Google Play Store.
2. Login to your account by entering the username and password.
3. Next, you can find details of your bill.
4. Go to the 'Pay Now' section.
5. You can go ahead and pay the bill by choosing the appropriate mode of payment. You can pay by bill by debit card, net banking, e-wallets, credit card, and UPI.
6. After choosing the mode of payment and entering the details, you will receive an OTP to your registered mobile number.
7. Enter the OTP to complete the payment procedure.

Offline

The electricity bill payment can be made in the form of a cheque or ECS Mandate. You can also pay the bill at various bank branches that are mentioned on the official website of the company. You can visit any of the BSYL offices to make the bill payment. The different methods to pay the bill offline are mentioned below:

1. Cheque in mail: You can send the cheque to the BSES Yamuna Power Limited office to pay the bill. The cheque must be made in favour of BYPL and must have the CA Number mentioned on it. The bill must also be attached to the cheque. However, the cheque cannot be post-dated and must be an account payee.
2. ECS Mandate Form: You can setup an ECS Mandate to pay the bill.
3. Bill Payment Kiosk: The bill can be paid at the respective BSES Yamuna Power Limited kiosk. The details of the kiosks are mentioned on the official website of BSES Yamuna Power Limited.
4. Bank Branches: The electricity bill can be paid at several bank branches that are mentioned on the company's website.

Documents Required to Apply for a New Connection

The list of documents that must be submitted when you apply for a new connection is mentioned below:

1. Proof of occupancy or ownership
2. Identity proof
3. Any other documents requested by BSES Yamuna Power Limited.

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Different Ways to Apply for a New Connection:

1. Using the Mobile App.
2. On the official website of BSES (https://www.bsesdelhi.com).
3. By visiting the nearest Division Customer Care Centre.
4. By calling BYPL on 011-39999808.

Also Read the Article ; MSPDCL Electricity Bill Payment

BSES Yamuna Power Limited Helpline Numbers/Customer Care:

The various helpline numbers are mentioned below:

1. 24x7 Helpline: 19122
2. SMS Service: 5-61-61-08
3. Streetlight Emergency Number: 011-41999808

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FAQs on BSES Yamuna Power Limited Bill Payment

• Should I submit an affidavit along with the application form for a new connection?

  No, you do not have to submit any affidavit along with the application form when you apply for a new connection.

• How long does it take to install the new electricity connection?

  According to the DERC regulations, in the case of connections without RoW, it takes 7 days. In the case of connections with RoW or road cutting permission, it may take up to 15 days.

• Is it mandatory to submit a physical application form when I apply for a new connection?

  No, it is not mandatory to submit a physical application form when you apply for a new connection.

• Where can I find the category I should apply for?

  The category that you must apply for is mentioned on the official website of BSES (BSES)

• Is it possible to pay the bill in advance?

  Yes, you can pay the bill in advance. However, an application must be written to the respective Customer Care Centres stating the same. The advance that is paid will be adjusted in future bills.

• How to apply for New Connection?

  To apply for a new connection for load up to 44KW, you can apply through website, call the customer care number, or mobile application. But for loads above 44 KV you need make online submission by visiting or calling the Customer Facilitation Center. The address for Customer Facilitation Center is: BSES Yamuna Power Ltd. Key Consumer Cell, Sub-station No.15, 9th Avenue, I.P. Extension, Patparganj, Delhi-110092, India 011-39997005   

• How many supporting documents are required for getting a new connection?

  You mainly require two supporting documents for getting a new connection such as ownership or occupancy proof and identification proof. 

• Is the customer required to fill in a physical application form for a new connection?

  In case the applicant is not able to submit the application form online, then the customer needs to visit nearest Division Offices to submit the form physically. But it is mandatory to submit an application form online for load 50 kVA and above. 

• Which category should I apply for?

  The category you should apply for can be determined by referring to the table provided on the official website that provided detail insight of which are considered as domestic, non-domestic, industrial, agricultural, public lightning, mushroom cultivation, and others. 

• What is sanctioned load and how to calculate the load to be applied for?

  Subject to the governing terms and conditions, the load in either KW or KVA which the Licensee has agreed to supply timely is the sanctioned load.It can be calculated by referring to the sample energy calculator provided on the official website.

• Are any affidavits need to be submitted along with the new connection application form?

  No, you need not submit any affidavits along with the new connection application form. 

• Is certification required from licensed electrical contractor?

  No, the certification from a licensed electrical contractor need not required but the consumer need to provide declaration that the internal Wiring at the premises has been tested by a Licensed Electrical Contractor while applying for new connection and the test certificate should be present with the applicant. This test certificate is a part of the new connection application form. 

• How much time will it take to install the new electricity connection?

  It will take seven days and 15 days without RoW and with RoW/ Road cutting permission, respectively as per the DERC regulation. 

• What is the procedure and condition required for obtaining a new electricity connection?

  There are mainly three ways through which you can obtain new electricity connection which are conduction of site inspection and online submission of application to utility; demand note generation and load sanction; and meter installation and conducting external connection for utility. 

• What is the customer care number of BSES Yamuna Delhi?

  The customer care number for BSES Yamuna Delhi is 011-39999808. But the consumers can also visit the nearest Division Customer Care Centre or access through website www.bsesdelhi.com or mobile application for any queries.