FIRSTForward, IDFC First Bank's FASTag, is a reloadable tag that can be affixed on to the windscreen of the car. FIRSTForward enables automatic payment of toll charges, which helps in saving time and fuel. FASTag helps you save a lot of time by providing the option of online recharge along with ease of availability and other benefits.
The benefits of using IDFC FASTag are listed below:
In order to buy IDFC First Bank FASTag, you can visit any Point of Sale (POS) locations that are present at toll plazas or visit the nearest sales office of IDFC First Bank. You can call the bank's customer care to get additional details.
While submitting the application for the IDFC First Bank FASTag, you will need to submit the following documents:
On IDFC First Bank’s Website
The procedure to the recharge the FASTag on the official website of IDFC First Bank is mentioned below:
Via PhonePe
The process to recharge the IDFC First Bank FASTag via PhonePe is given below:
Via Google Pay
The procedure to recharge the FASTag via Google Pay is mentioned below:
Via Freecharge
The process to recharge the FASTag account via Freecharge is given below:
Apart from recharging the FASTag online, the tag can be recharged at toll plazas as well. Using the FASTag helps in saving time as you do not have to wait in a long queue to pay the toll amount by cash.
A FASTag is valid for a period of 5 years from the date of issuance of the tag.
You can visit any branch office of IDFC Bank or call the customer care number of the bank at 1800 266 9970 for details in regard to purchasing your FASTag RFID tag.
No, you will have to use the lane which is designated for FASTag. The FASTag lane allows you to pass without the need to stop and thus, makes the whole process hassle-free.
In the case you lose or damage your IDFC Bank FASTag RFID tag, you should get in touch with the customer care of the bank directly through their customer care number. Once you have informed the loss of the tag, the bank will block the previous RFID tag and issue a new one. If you have had remaining balance on the card, the same will be refunded to your new card once it is issued.
For the replacement of a IDFC Bank FASTag, the bank charges a replacement fee of Rs.200 which is inclusive of all taxes.
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