IDFC FASTag

FIRSTForward, IDFC First Bank's FASTag, is a reloadable tag that can be affixed on to the windscreen of the car. FIRSTForward enables automatic payment of toll charges, which helps in saving time and fuel. FASTag helps you save a lot of time by providing the option of online recharge along with ease of availability and other benefits.

Benefits of using IDFC FASTag

The benefits of using IDFC FASTag are listed below:

  1. Easy availability of TAGS
  2. Bulk upload facility
  3. Carry out online recharge
  4. Facility to convert local pass into FASTags
  5. Each TAG is supported by timely and detailed MIS
  6. Validity of 5 years

How to Buy IDFC First Bank FASTag?

In order to buy IDFC First Bank FASTag, you can visit any Point of Sale (POS) locations that are present at toll plazas or visit the nearest sales office of IDFC First Bank. You can call the bank's customer care to get additional details.

Documents Required to Apply for IDFC First Bank FASTag

While submitting the application for the IDFC First Bank FASTag, you will need to submit the following documents:

  1. Passport size photograph
  2. KYC documents as per the category under which you fall
  3. Registration Certificate of your vehicle
  4. Address and Identity proof

Different Ways to Recharge the IDFC First Bank FASTag 

On IDFC First Bank’s Website 

The procedure to the recharge the FASTag on the official website of IDFC First Bank is mentioned below: 

  1. Visit https://www.idfcfirstbank.com/personal-banking/fastag
  2. Click on ‘Customer Login’. 
  3. Enter the user ID, password, and captcha. 
  4. Click on ‘Sign In’. 
  1. Choose the mode of payment and enter the recharge amount. 
  2. Select ‘Make Payment’. 
  3. Enter the banking details on the next page to complete the payment procedure. 

Via PhonePe 

The process to recharge the IDFC First Bank FASTag via PhonePe is given below: 

  1. Once you have opened the PhonePe app on your smartphone, select ‘See All’. The option can be found under the ‘Recharge & Pay Bills’ section. 
  2. Select ‘FASTag Recharge’.  
  3. Choose ‘IDFC First Bank – FASTag’ as the bank on the next page. 
  4. Enter the registration number of your vehicle. 
  5. Select ‘Confirm’. 
  1. Enter the recharge amount. 
  2. Proceed to the next page and enter the PIN to complete the recharge. 

Via Google Pay 

The procedure to recharge the FASTag via Google Pay is mentioned below: 

  1. Open the Google Pay app on your smartphone. 
  1. Under ‘Bills, recharge and more’, you will find ‘See all’, click on it. 
  2. Select ‘FASTag recharge’. 
  3. Next, choose ‘IDFC First FASTag’ as the biller. 
  4. Enter the vehicle number. 
  5. Select ‘Link Account’. 
  1. Next, select the account that has been linked. 
  2. Enter the recharge amount. 
  3. Enter the PIN to complete the payment process. 

Via Freecharge 

The process to recharge the FASTag account via Freecharge is given below: 

  1. Open the Freecharge app on your smartphone. 
  1. Under the ‘New Payments’ section, you will find ‘FASTag Recharge’, click on it. 
  2. Next, select IDFC First Bank. 
  3. Enter the registration number of your vehicle. 
  4. Enter the recharge amount. 
  5. Next, choose the payment option. You can make the payment via Freecharge balance, net banking, credit card, debit card, etc. 

Apart from recharging the FASTag online, the tag can be recharged at toll plazas as well. Using the FASTag helps in saving time as you do not have to wait in a long queue to pay the toll amount by cash.

FAQs on IDFC Bank FASTag

  • How long is a IDFC FASTag valid?

    A FASTag is valid for a period of 5 years from the date of issuance of the tag.

  • How can I buy a FASTag for my vehicle through IDFC Bank?

    You can visit any branch office of IDFC Bank or call the customer care number of the bank at 1800 266 9970 for details in regard to purchasing your FASTag RFID tag.

  • Will I be allowed to pass through any lane at the toll plazas if I have a FASTag?

    No, you will have to use the lane which is designated for FASTag. The FASTag lane allows you to pass without the need to stop and thus, makes the whole process hassle-free.

  • I have damaged or lost my IDFC Bank FASTag? What should I do in this case?

    In the case you lose or damage your IDFC Bank FASTag RFID tag, you should get in touch with the customer care of the bank directly through their customer care number. Once you have informed the loss of the tag, the bank will block the previous RFID tag and issue a new one. If you have had remaining balance on the card, the same will be refunded to your new card once it is issued.

  • What are the charges applicable to the replacement of a IDFC Bank FASTag?

    For the replacement of a IDFC Bank FASTag, the bank charges a replacement fee of Rs.200 which is inclusive of all taxes.

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