Axis Bank FASTag
Axis Bank FASTag Program is the digital toll tag service offered by Axis Bank that allows you to pay tolls on highways through a cashless method. The tag with a prepaid account and Radio Frequency Identification (RFID) technology is affixed on your vehicle's windshield. It makes the toll payment process smooth and quick without you having to wait in long lines.
The toll amount gets deducted from your account automatically and you will receive an SMS alert whenever you make a transaction with your tag. When you use the Axis FASTag in select toll booths for the first year, you will receive a cashback of 10%. This FASTag will be valid for a period of 5 years.
Features and Benefits of Axis Bank FASTag
- With the availability of this facility, you do not have to worry about carrying cash while commuting on the highway. You can pay your toll charges through this digital method conveniently.
- The amount will get deducted from your prepaid account.
- You can recharge your account regularly by paying through cash, credit card, cheque, net banking, RTGS, or NEFT.
- Whenever you make a transaction with your tag, you will receive an SMS alert.
- You can check your Axis Bank FASTag statements by logging into the FASTag customer portal.
- This facility is available at more than 470 toll collection booths on both state and national highways.
- You can use one FASTag for only one vehicle. If you have more than 1 vehicle, you will be required to get a different tag.
- Cashless mode of payment.
- You can have recharge your FASTag wallet and use it for future payments.
How to Buy Axis Bank FASTag?
You can get your own Axis Bank FASTag through the following steps:
- Visit a Point of Sale (POS) location at any toll collection booth on a highway to create your tag account.
- Visit any Axis Bank branch and request for creating a tag account.
- Make sure you have your vehicle and copies of your KYC documents when you go to apply for your Axis Bank FASTag.
- You may also call the bank at 18004198585 for availing Axis Bank FASTag.
- You may also write an email to buy the tag by using the email address etc.management@axisbank.com.
Online
- Click on the link https://digipay.axisbank.co.in/fastag-recharge/login.
- Click on the link 'Buy A FASTag'.
- A new page will open.
- Select whether you are a customer of Axis Bank or not. If you are a customer then provide your bank account number, vehicle number, and enter the captcha given in the box. If you are not a customer, then provide your mobile number and vehicle number and enter the captcha given in the box.
- In both cases, a One-Time Password (OTP) will be sent to your mobile number. Enter the OTP.
- You will have to provide further details of your vehicle, and then make the necessary payments using any payment mode of your choice. Once the payment is successful, you will receive confirmation for the same.
- If you have used the Axis Bank FASTag before you can click on the link given above and enter either your mobile number, vehicle number, or Wallet ID to login to your FASTag account where you can recharge it.
Fees and Charges for Axis Bank FASTag Program
These are the FASTag fees and charges that you will have to pay for your Axis Bank FASTag:
Type of fee | Amount (in Rs.) |
One-time tag joining fee | Rs.100 (inclusive of taxes) |
Reissuance fees | Rs.100 (inclusive of taxes) |
Security Deposit | Rs.200 |
Refundable one-time tag deposit amount
Vehicle Class | Description of Vehicle Class | Threshold amount (in Rs.) |
4 | Car / Jeep / Van | 1 |
4 | Tata Ace and Similar mini-Light Commercial Vehicle | 160 |
5 | Light commercial vehicle 2-axle/ Mini Bus | 250 |
6 | Bus 3-axle | 500 |
6 | Truck 3-axle | 500 |
7 | Bus 2-axle / Mini-Bus | 350 |
7 | Truck 2-axle | 350 |
12 | Tractor / Tractor with trailer | 550 |
12 | Truck 4-axle | 550 |
12 | Truck 5-axle | 550 |
12 | Truck 6-axle | 550 |
12 | Truck 7-axle and above | 650 |
16 | Earth Moving / Heavy Construction Machine | 550 |
You will have to pay the deposit rates for the tags before you receive the tag. When you close your FASTag account, you will get back your deposit amount as refund.
Documents Required to Apply for Axis Bank FASTag
Your Axis Bank FASTag will be linked to a prepaid account. Hence, Know Your Customer (KYC) documentation is very vital. With the original and copy of your KYC document, you will be required to submit the following:
- Duly filled FASTag Application form
- Registration Certificate (RC) of your vehicle
- The KYC documents that are accepted include Passport, Driving Licence, PAN Card, Voter ID Card, and Aadhar Card.
How Do I Log in to My Axis Bank FASTag Account?
You can log in to your Axis Bank FASTag online by going to the Axis Bank FASTag section:
Step 1: Click on the link https://digipay.axisbank.co.in/fastag-recharge/login.
Step 2: Enter either your mobile number, vehicle number, or Wallet ID if applicable and click on 'Submit'.
Step 3: Get yourself registered after which you can set your password. You can then log in with your user ID, wallet ID, RF ID, phone number, or vehicle registration number.
Step 4: Enter your password and the captcha code.
Step 5: Then, enter the captcha code, and click on 'Login'.
Various Methods to Recharge Axis Bank FASTag Online
Some of the different ways that you can recharge the Axis Bank FASTag account online are given below:
Freecharge
The process to recharge the FASTag account via Freecharge is given below:
- Open the Freecharge app on your smartphone.
- Under the ‘New Payments’ section, you will find ‘FASTag Recharge’, click on it.
- Next, select Axis Bank.
- Enter the registration number of your vehicle.
- Next, enter the recharge amount.
- Next, choose the payment option. You can make the payment via Freecharge balance, net banking, credit card, debit card, etc.
PhonePe
The procedure to recharge the Axis Bank FASTag account on PhonePe is given below:
- Once you have opened the PhonePe app on your phone, select ‘FASTag Recharge’. You can find this option under ‘Recharge and Pay Bills’.
- Next, select Axis Bank.
- Enter the vehicle registration. Any other details that are required need to be entered as well.
- Next, enter the recharge amount and tap on ‘Pay’.
Google Pay
The FASTag account must be linked to your bank before the recharge procedure can be completed via Google Pay. The procedure to link the FASTag account with the bank account is given below:
- Open the Google Pay app on your phone.
- Select ‘New’.
- Select ‘FASTag’.
- Choose the bank.
- Choose ‘Next’.
- Select ‘Link Account’ to complete the process.
The procedure to recharge the FASTag account on Google Pay is given below:
- Once the Google Pay app is opened on your phone, choose ‘See all’. The option can be found under the ‘Recharge & bill payments’ section.
- Choose ‘FASTag Recharge’.
- Choose the FASTag account.
- Enter the recharge amount.
- Select ‘Pay’ to complete the recharge.
Note: Apart from online, you can recharge the FASTag at toll plazas as well. Any time the FASTag is used, an SMS of the transaction is sent to your registered mobile number.
FAQs on Axis Bank FASTag
- How long is an Axis Bank FASTag account valid for?
It is valid for a period of 5 years. Once you buy it, you will have to recharge Fastag or top up according to your requirements.
- Where can I use my Axis Bank FASTag at?
You can use this tag at any national highway toll collection booth. You can view the full list of all the highways on the official website of Axis Bank FASTag.
- Can I purchase any monthly pass to use my Axis Bank FASTag?
Yes, there are monthly passes available at every toll plaza and this can differ from booth to booth. You can purchase one by getting in touch with the bank or by going to a toll collection booth.
- If an incorrect deduction of the toll amount occurs, what do I do?
When such an incident occurs, you can call the customer care centre of Axis Bank FASTag. They will take care of the issue and give you a resolution.
- For recharging or topping up my Axis Bank FASTag account, is there any minimum amount?
Yes, there is a minimum amount and it is Rs.100.
- Will I have to use a separate lane at the toll booth on the highway to make use of my Axis Bank FASTag account?
Yes, there are separate lanes at toll plazas that are made exclusively for vehicles that have FASTags.
- How can I recharge my Axis Bank FASTag account?
You can recharge your FASTag account through your net banking account, RTGS, or NEFT.
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