HDFC's Unified Payments Interface (UPI) can be actively used by all customers to send and receive money. The service is available on the HDFC mobile app and can also be downloaded from Google Play store. Users can initiate fund transfers through the app using a virtual address or a bank account number and IFSC code.
The UPI interface allows customers to go cashless and transact using a smartphone using only a Virtual Payment Address (VPA). VPA is a type of virtual identity that can be created while registering for the HDFC UPI service and this virtual address enables users to send and receive money without providing other bank details. Customers can, therefore, initiate a transaction only using a VPA and there is no need to add a beneficiary like in other methods of money transfer such as NEFT or IMPS, etc. Once a VPA is created, one has to create an m-PIN and link all bank accounts through the app.
Step 1: Download the HDFC UPI app on your smartphone from Google store
Step 2: Launch the respective app on the mobile phone and proceed to click on the 'UPI' option
Step 3: Begin the registration process by choosing a VPA, name, answer the secret question, and choose the bank name as HDFC. Once this is done click on 'Next'
Step 4: Proceed to fill in bank account number and click 'Register'
Step 5: A confirmation message for successful registration will be displayed on the screen. Now proceed to set up a UPI m-PIN
Step 6: To set up m-PIN, Enter the name, VPA, select account, fill in the last 6 digits of your debit card and the expiry date of the card. Proceed to click 'Submit'.
Step 7: A confirmation message will be displayed on the screen after successfully creating the m-PIN
Please note that an m-PIN is a password that the user will have to provide each time he/she logs into the app.
Step 1: Go to the HDFC mobile banking app and login by providing the respective m-PIN
Step 2: Click on 'UPI' and tap the 'Pay' option
Step 3: Choose the bank account from which the money has to be transferred
Step 4: Key in the VPA of the payee. Enter amount to be transferred and write remarks, if any
Step 5: Confirm details and Click 'Pay'
Step 6: The final step is to provide the m-PIN and click 'Submit'
Step 1: Go to the HDFC mobile banking app and login by providing the respective m-PIN
Step 2: Go to the 'UPI' section and click on 'Collect'
Step 3: Enter the VPA of the payer
Step 4: Enter the transaction amount and click 'Confirm'
Step 5: Set an expiry date or deadline within which money has to be sent
Step 6: Initiate the request. The money will be credited once the payer accepts/approves the request
HDFC charges a processing fee for all transactions carried out through the app.
Transaction amount | Fee (in Rs) |
Rs.1 to Rs.25,000 | 3 |
Rs.25,000 to Rs.1 lakh | 5 |
HDFC Bank has set specific transaction limits for UPI to ensure secure and controlled fund transfers:
Transaction Type | Limit |
Per Transaction Limit | ₹1,00,000 (Rs. 1 Lakh) |
Daily Transaction Limit | ₹1,00,000 (Rs. 1 Lakh) |
Maximum Transactions/Day | 10 to 20 (varies by app) |
All HDFC UPI transactions can be made at any time and there are no specific timings for this service.
Expanded as United Payments Interface, UPI, is a new type of cashless payment system. The service can be availed through an Android smartphone.
Funds usually get transferred on a real-time basis instantaneously via this app.
Yes. One cannot carry out any transaction without a valid VPA, which can only be obtained after registration.
Yes. This can be done by providing the payee's bank account number and IFSC.
No. Transactions cannot be carried out without seeding your mobile number because the UPI VPA is linked to the registered mobile number and the bank account.
The upper limit per transaction from an HDFC account is Rs.1 lakh. The upper limit per day is Rs.1 lakh.
Yes.
Yes. This can be done through the app by going to 'Transaction History'.
No. Unfortunately, this is not possible.
To do this, go to 'Transaction History' and tap the 'Raise Dispute' button
No. This facility is only available across India.
No.
Yes. This can be done by de-registering for the service. To do this, launch the app, click on view profile and choose the 'de-register' option.
According to HDFC Bank, on Saturday, July 13, 2024, from 9:30 AM to 12:45 PM and from 3:00 AM to 3:45 AM, their UPI systems would not be accessible. To improve the client experience, the Bank is moving its Core Banking System (CBS) to a newly designed platform. Through this transfer, the Bank will be able to increase scalability and dependability, increase performance speed, and increase its capability to manage large volumes of traffic.
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