LIC’s e-Services

The purposes of LIC e-services are given below: 

1. Provides easy access to policy details, such as status and other related services through the LIC website. 

1. Faster and easy premium payment from across the country. 

1. Allows checking pending and completed premium payment status. 

1. Provides receipts against premium payment instantly for future reference, 

1. Enables customers to add new policy to the same LIC e-service account. 

1. Offers various services at free of cost without visiting the branch, thereby saving time. 

1. Adds to customer convenience by enabling online registration of complaints. 

1. Allows tracking nominee status. 

Features of LIC e-Services 

The following is the list of features of LIC e-Services: 

1. Enables tracking and monitoring insurance policy status through website. 

1. Enables customers to check the terms and conditions of LIC policies through the website. 

1. Ensures easy premium payment without visiting the branch by providing access to the online payment feature. 

1. Allows customers to keep track of premiums paid till date along with upcoming premiums. 

1. LIC e-services also allows adding new policy to the same online account for added convenience. 

1. Generates receipts of premium paid instantly and saves time and effort. 

1. Offers free services and does not share any personal information with any other banks or financial institutions. 

Benefits of LIC E-Services Portal 

The following is the list of benefits of LIC E-Services are given below: 

1. Policy information can be obtained from anywhere at any time. 

1. Customers can file their grievances and complaints through the website. 

1. Policyholders can track the claim status through LIC portal and need not call customer care. 

1. It saves time by allowing policyholders to make online premium payments. 

1. Does not impose any extra charges on the policyholders for availing themselves of LIC e-services. 

How to Register for LIC's e-Services

The steps of how to register for LIC e-Services for different types of users are given below: 

LIC E-Services for New Users: 

Here are the steps to register for LIC e-services for new users: 

1. Visit the official website of Life Insurance Corporation of India. 

1. Navigate to the ‘Login’ option. 

1. From the drop-down menu, select ‘Customer Portal’. 

1. Click on ‘Don’t have an Account? Sign up’ option on the LIC e-services page. 

1. Click on ‘Proceed’ after providing the required information. 

1. Complete the LIC online process, by creating the User ID and Password. 

1. use the same User ID and password to log into the e-services LIC portal by navigatin the LIC e-service login page. 

1. fill out a form and register all your policies to use all the e-services. 

1. Take a printout of the form and upload the same after signing it. 

1. Submit the necessary documents to complete the process of regsitartion. 

LIC E-Services for an Agent: 

LIC has enabled Merchant Portal to perform all the policy-related tasks for LIC agents and here are the steps for registration for agents: 

1. Visit the official website of LIC of India. 

1. Navigate to the ‘Login’ option on the right side of the homepage. 

1. From the drop-down menu, select ‘Merchant Portal’. 

1. use the unique User ID and password provided by IRDAI, on the LIC Merchant Portal Login page. 

1. All the features to assist the policyholders regarding LIC policy queries can be accessed after logging into the portal. 

Why Register on LIC’s Website for E-Services?

The following is the list of services offered by LIC e-Services for which customers must register for it: 

1. Online payment: Allows premium payment through the website via net banking, debit card, credit card, etc. 

1. Policy schedule: This will display the first page of the policy bond. 

1. Policy status: This will provide the basic details of policy. 

1. Bonus status: The total bonus accumulated will be displayed. 

1. Loan status: The current status of the loan shall be displayed. 

1. Claims status: The date of claim status of Survival Benefit (if any) or Maturity Benefit due will be displayed. 

1. Revival Quotation: This will provide information regarding the lapsed policy. 

1. Premium due calendar: The details related to premiums due for the year will be provided. 

1. Premium Paid Certificate: Under this the customers will be able to access the certificate and the details regarding the premium paid. 

1. Proposal Form / Policy Bond Image: The scanned image of the proposal form and the policy bond for all policies enrolled under the e-service account will be displayed. 

1. Grievance Registration: Customer will be able to report or file complaints against any insurance related issues. 

How to Use LIC e-Services 

Here are the ways to use the LIC e-services: 

1. You must visit the e-Services link 

1. Enter your username and password to access LIC's e-Services after registering. 

1. You will have to fill out a form to use the services provided by the site.  

1. You will also need to register each of your policies.  

1. The form needs to be printed, signed, and scanned before being sent as an image to the portal.  

1. A scanned copy of your PAN card, Aadhar card, or passport should also be sent.  

1. The scanned image file must not exceed 100 KB in size.  

1. The file types that the image can be in are.bmp,.tiff,.jpeg,.jpg,.png, or.gif.  

1. After the tasks are completed, you will receive an acknowledgement from the organization 

Check Out Advantages of LIC e-services 

Almost all insurance providers in the country now offer their policies online as well. LIC has also made its policies available online. However, the biggest benefit of LIC’s online policy is the post-sale support policyholders can avail now in a hassle-free process. 

Facilities for Online Payment 

LIC’s e-Services can be used to make your LIC premium payments online including repayment of loans, payment of loan-interest due and renewal premium due. These payments can be made through different modes such as UPI (Unified Payment Interface), credit card / debit card, net banking and BHIM (Bharat Interface for Money). The payment towards renewal premium can be made for all policies that are in force.

However, policies that have been registered for premium payment via NACH (National Automated Clearing House) and those under Salary Saving Scheme cannot be renewed online. Customers can make the premium payment a month before the due date of the policy. 

The credit cards allowed by LIC’s e-Services include Amex, MasterCard and VISA, while the debit cards allowed include Rupay, MasterCard and VISA. Loan interest payments cannot be made under PMVVY (Pradhan Mantri Vaya Vandana Yojana) and VPBY (Varishtha Pension Bima Yojana) plan policies. 

Facilities for Offline Payment 

You can pay your insurance premium through National Automated Clearing House (NACH). You can also visit the ATMs of either Axis Bank or Corporation Bank to complete the payment of your insurance premium. 

Know About LIC Online Payment - Premium Payment Options & Process 

There are several online options available for paying for LIC policies, including the LIC website, licenced bank branches, franchisees, and retailers. Here is a comprehensive list of every method available to consumers for online premium payments for their LIC insurance. 

Read More... 

Claims for Death Benefit

After providing an intimation of the policyholder's death, the beneficiary or nominee of the life assured will be legally qualified to collect the death sum insured under a standard life insurance policy. The notification must be submitted to the LIC's servicing branch. Claim Form 'A' in Form Number 3783 (Form Number 3783A can be used if the policy has been in force for three years or longer), a certified extract from the death record, and the original policy bond, as well as any deeds of assignment, are all required. The company may impose additional restrictions depending on the policy's status, in which case the servicing office will need to be contacted for more information.

Maturity Claims 

Customers of Life Insurance Corporation of India would get their maturity claims resolved on or before the due date. Notifications of maturity claims are typically sent by the servicing branch at least two months prior to the maturity date. You must turn in your original policy bond and the Discharged Receipt in Form Number 3825 one month prior to the due date. If you submit your claims ahead of schedule, they will be handled before the deadline. Over the next few months, you should expect to get news regarding your maturity claims; if not, get in touch with the support department right once. 

Locators 

LIC’s e-Services has a number of locators, such as agent locators which can help you find insurance agents near you. Doctor locators are also available, along with premium payment centres, APOnline, premium points, MPOnline, Life Plus centres, Corporation Bank branches, CSC Centers, Axis Bank Branches, and CUB Branches. 

Online Payment Options for LIC e-Services 

The following are the types of payment you can make through the LIC e-Services website: 

1. Premiums 

1. Loan interest due 

1. Loan repayments 

1. Renewal premium due 

The payment modes offered through LIC e-Services website are: 

1. Net Banking 

1. UPI (Unified Payment Interface) 

1. BHIM (Bharat Interface for Money). 

1. Credit card: VISA, MasterCard and Amex 

1. Debit cards: MasterCard, VISA and Rupay 

Note:  

1. Renewal through the LIC e-Services webiste cannot be done for insurance policies that have been registered under Salary Saving Scheme and through NACH (National Automated Clearing House) for which premium payments have already been made. 

1. Loan interest payment cannot be made under VP2BY (Varishtha Pension Bima Yojana) and PMVVY (Pradhan Mantri Vaya Vandana Yojana) plans.  

1. For all plans, premium payments can be made a month before the due date of the policy.