Aviva Life Insurance

Aviva Life Insurance, one of the most reputed insurance companies in India offers a large variety of products from simple term insurance plans to retirement plans that you can choose as per your needs.

Founded in the year 2000, AVIVA is a British multinational insurance company headquartered in London. Catering to a global customer base of about 34 million customers, AVIVA's operations are spread across 16 countries, some of which are Hong Kong, Spain, Ireland, Canada and Italy, among others.

AVIVA offers a host of well-rounded general insurance products (for categories like life, health, travel, vehicles, home, etc.), along with financial solutions for savings, investment, and retirement.

Benefits of Aviva Life Insurance:

Aviva Life insurance is one of the leading insurers serving close to 31 million customers in over 16 nations worldwide. As one of the world leaders of the insurance sector, Aviva offers a robust portfolio of insurance products that are suited for different individuals with different needs.

Furthermore, with a countrywide network of 118 branches, you can rest assured of availing quality insurance services near you at an Aviva branch or get the best insurance-related advice from one of the 11,000 financial planning advisors who are a part of Aviva's branch workforce.

Types of Life Insurance Policies Provided by Aviva:

Aviva Life Insurance offers a wide variety of life insurance plans not only for individuals but also for groups. Given below are all the plans offered by the insurer:

  1. Online
    1. Aviva New Wealth Builder:
    2. Aviva i-Growth
    3. Aviva Young Scholar Secure:
    4. Aviva New Family Income Builder
  2. Child
    1. Aviva Young Scholar Secure
  3. Savings
    1. Aviva Nivesh Bima
    2. Aviva i-Growth
    3. Aviva Income Suraksha
    4. Aviva New Wealth Builder
    5. Aviva New Family Income Builder
    6. POS - Aviva Dhan Suraksha
    7. Aviva Fortune Plus Plan
  4. Retirement
    1. Aviva Annuity Plus
    2. Aviva Next Innings Pension Plan
    3. Aviva Saral Pension Plan
  5. Group
    1. Aviva Group Term Life
    2. Aviva Group Credit Life
    3. Aviva Corporate Life Plus
    4. Aviva Credit Assure
    5. Aviva Group Gratuity Advantage
    6. Aviva New Group Leave Encashment Plan
    7. Aviva New Traditional Employee Benefit Plan
    8. Aviva Credit Suraksha
    9. Aviva Group Life Protect

Aviva Life Insurance Plans

Aviva offers multiple types of life insurance policies suited for individuals. The product suite includes child plans, saving plans, retirement plans, protection plans and rural plans.

Aviva Child Insurance Plans:

Aviva Young Scholar Secure:

Under the plan, money back guarantee is assured and future premiums are waived in case the parents pass away. As per the Income Tax Act, tax benefits can be claimed for any premiums that are paid.

Aviva Online Plans

  1. Aviva New Wealth Builder: Under the plan, a guaranteed payout is provided at the time of maturity or if the policyholder passes away. The premium can be paid monthly, half-yearly, yearly, or single.
  2. Aviva i-Growth: Tax benefits are offered under this plan. Along with life insurance cover, a savings scheme is also offered.
  3. Aviva Young Scholar Secure: Under the plan, money back guarantee is assured and future premiums are waived in case the parents pass away. As per the Income Tax Act, tax benefits can be claimed for any premiums that are paid.
  4. Aviva New Family Income Builder : The premium must be paid for the initial 12 years by the insurer. Double the premium will be provided in 12 years post the initial period. Tax benefits can be claimed on the premium that is paid.

Savings

  1. Aviva Nivesh Bima An individual plan that is non-participating and non-linked. 10% of the Maturity Sum Assured will be paid every month.
  2. Aviva i-Growth: Tax benefits are offered under this plan. Along with life insurance cover, a savings scheme is also offered.
  3. Aviva Income SurakshaUnder the plan, guaranteed returns are offered on a regular basis. In case the policyholder passes away, the regular payments will be made to the family members.
  4. Aviva New Wealth Builder: Under the plan, a guaranteed payout is provided at the time of maturity or if the policyholder passes away. The premium can be paid monthly, half-yearly, yearly, or single.
  5. Aviva New Family Income Builder: The premium must be paid for the initial 12 years by the insurer. Double the premium will be provided in 12 years post the initial period. Tax benefits can be claimed on the premium that is paid.
  6. POS - Aviva Dhan Suraksha: Individuals between the ages of 18 years and 50 years can opt for the plan. Regular payouts are provided. The policy term is 11 years.
  7. Aviva Fortune Plus Plan: Additional protection is offered under the plan in case the policyholder opts for optional covers (additional risk charges are paid). Partial withdrawal facility is offered.

Retirement 

  1. Aviva Annuity Plus Lifetime income is provided after retirement. Seven options are available to choose from. The purchase price can be enhanced at the time of inception.
  2. Aviva Next Innings Pension Plan: Lifetime income is provided after retirement. Tax benefits can be claimed on the premium that is paid and the payouts.
  3. Aviva Saral Pension Plan: Regular income is guaranteed for life under the plan. In case the policyholder passes away, regular income will be provided to the spouse.

Group

  1. Aviva Group Term Life: Depending on the plan, the minimum members in the group can be either 10 or 50. The minimum entry age is 18 years and the maximum entry age is 79 years (short-term plan).
  2. Aviva Group Credit Life: Loan funding is offered under the plan in case the borrower is not around. Two different plans are offered under the policy.
  3. Aviva Corporate Life Plus: Life cover is provided to employees under the policy. Protection is offered with the medical formalities being minimal.
  4. Aviva Credit Assure: The entry age of the members can be between 18 years and 60 years. The minimum sum assured (per member) is Rs.5,000. The maximum sum assured (per member) is Rs.10,000.
  5. Aviva Group Gratuity dvantage: Tax benefits can be availed by the employer. Investments can be made in several ULIPs. A lump sum will be provided to the employees or his/her dependents.
  6. Aviva New Group Leave Encashment Plan: Funds can be switched without changes. The employees will be the Master Policyholder. The sum assured that will be offered for every employee is Rs.1,000.
  7. Aviva New Traditional Employee Benefit Plan: Employees between the ages of 18 years and 74 years can opt for the policy. The sum assured for each employee is Rs.5,000. The minimum number of members in the group is 10.
  8. Aviva Credit Suraksha: An optional life cover will be provided to the member's spouse. The minimum number of members in the group is 100.
  9. Aviva Group Life Protect: At least 50 members must be in the group. The minimum sum assured for each member is Rs.1,000.

Aviva Life Insurance

With a 98.4% claim settlement ratio (CSR) for FY 2021-2022, Aviva Life Insurance is well on its way to becoming the leader of the life insurance sector in the insurance market. Additionally, when it comes to trusting a brand, Aviva Life Insurance has always exceeded expectations with its quick customer service responses, excellent life and term insurance policies, and an overall objective to please the customer!

With more than 300 years of experience, Aviva has successfully established its power and position in more than 16 countries all over the world. Their conduct is extremely compassionate and the customer service agents at Aviva Life Insurance are extremely cordial and skillful. Aviva offers a wide array of financial products that range from term plans, children plans, savings plans, health plans, group plans (for corporate organisations and companies), and retirement plans.

You can choose from a multitude of Aviva's products and select the plan that works best for you! In a small premium amount, you can now get life cover up to the age of 100. What more can one's heart desire?

Fulfill every desire, every need, and requirement of your family members with the help of child plans offered by Aviva Life Insurance. Help your child take the right decisions and make thoughtful choices. With such plans, your child will have easy access to finances at every important milestone of his/her life. Through these plans, you can focus on bettering your child's future without stressing out about the financial implications.

Moreover, in case the insured parent of the child passes away, the insurance company will not ask for any further premium payment. This provides additional security to the child and helps foster his development without any hiatuses.

Compare the benefits of multiple life insurance policies offered by Aviva Life Insurance and help your child soar!

How to File an Insurance Claim with Aviva Life:

Claim settlement is one of the most important aspects of any insurance policy. To allow you to file a claim with zero hassle, Aviva has put in place a very efficient claim settlement process. Customers can inform the insurer about a claim either by visiting the Aviva website or by approaching any Aviva branch office. The steps involved in registering a claim are as follows:

  1. Step 1 - Complete the claim form correctly and fully, depending on which claim has to be made.
  2. Step 2 - Depending on the claim that you have raised, you must gather the required documents, which must be submitted either as originals or photocopies and must be duly attested by a Gazetted officer, magistrate, Tahsildar or police sub-inspector.
  3. Step 3 - If you have to make a Hospitalization / Surgical Rider Benefit Claim, you must furnish all medical reports, bills which have been issued by the physician treating your illness who must also be qualified to issue such a report.
  4. Step 4 - Finally, you must submit the claim form along with the required documents to your nearest Aviva branch office.

Aviva Life Insurance Claim Settlement Ratio:

Year 

2023-2024 

2022-2023 

2021 - 2022 

2020 - 2021 

2019 - 2020 

2018 - 2019 

Claim Ratio 

98.75% 

98.39% 

98.4% 

98.01% 

97.53% 

96.06% 

Aviva Life Health Plans:

Along with providing comprehensive health plans, Aviva Life Insurance also provides add-on benefits like Critical Illness Benefit rider coupled with a Bonus facility. Health plans offered by Aviva Life Insurance can be purchased either online or offline. The following health plans are provided by Aviva Life Insurance:

1. Aviva Health Secure

2. Aviva Heart Care

Plan

Basic Sum assured

Tenure(policy Term)

Aviva Health Secure

  1. Minimum amount - Rs.5 lakh
  2. Maximum amount - Rs.50 lakh (including the cover for Critical Illness purchased under other plans)
  1. Minimum policy term - 10 years
  2. Maximum policy term - 30 years

Aviva Heart Care

  1. Minimum amount - Rs.10 lakh
  2. Maximum amount - Rs.50 lakh (subject to underwriting guidelines approved by the Board)
  1. Minimum policy term: 10 years
  2. Maximum policy term - 25 years (subject to maximum age of maturity of 75 years)

Documents Required to Purchase Aviva Life Insurance:

In order to apply and purchase an Aviva Life Insurance policy, you must provide certain documents such as your identity proof, proof of age, proof of income, proof of residence and a copy of your PAN Card.

How To Check Your Aviva Life Insurance Policy Status:

You can easily check the status of your Aviva Life Insurance policy online by simply visiting their website. In order to check the status of your policy, you will be asked to provide your policy number and your date of birth. Upon providing that, you can easily view the status of your policy.

Online Payment of Aviva Life Insurance Premium:

For maximum convenience, Aviva allows its customers to pay for their policy premiums via multiple channels which include direct debit, standing instructions on your credit card, auto-pay via NACH, payment through an Aviva/ Axis bank/ Yes Bank/ ICICI/ Common Service Centre (CSC) branch, electronic bill presentment system, NEFT and via HDFC / SBI direct debit.

Aviva Life Insurance Customer Care:

Customer care is a very important part of any business which directly deals with customers. Aviva Life Insurance not only understands but also values that. This is why they have set up a multi-channel customer service system wherein customers can effortlessly get in touch with the customer support team to resolve their queries, issues and grievances related to their life insurance policy taken from Aviva.

There is a multi-channel service system set up by Aviva wherein customers can get in touch with the customer support staff via the dedicated helpline number, or by email. customers can also go to the Aviva website and request a call back from the customer care or get in touch with them by filling up a simple form online.

In addition to this, the Aviva website offers several options using which customers can perform a number of service requests themselves. These include filing a claim, managing their policy, paying premiums, downloading forms, managing their funds, calculating premiums, and getting information on various life insurance policies offered by Aviva Life. In case of any complaints, customers can also register their grievances on the website itself.

FAQs on Aviva Life Insurance

  • How can I cancel my Aviva Life Insurance policy?

    In case you are not satisfied with your Aviva Life Insurance policy and would like to cancel it, you will have to send a letter to the company. The letter should be marked to 'Customer Services' and the original policy document, and the premium receipt must be attested to it.

    The policy can be cancelled within 15 days from the date on which you receive the policy document. In case you have purchased the policy through distance marketing, your window to cancel the policy will be 30 days.

  • What does Aviva Life Insurance cover?

    Aviva Life Insurance offers a variety of insurance plans to cater to the needs of a diverse customer base. You can avail of child plans, retirement plans, savings plans, and the coverage offered under each kind of plan is unique in keeping with the requirements of the customer.

  • Do you get money back if you cancel Aviva Life Insurance?

    In case you wish to cancel your Aviva after purchasing it, you must do it before the end of the Freelook Period as the company will refund your premium in this case, after of course the expenses incurred on stamp duty and medicals as well as the proportionate risk premium has been deducted.

    In case you place the cancellation request before the policy has been issued, you will be eligible for the refund of the application money after the company subtracts the expenses incurred on medicals. In case you request for cancellation after the policy has been issued, you will receive the refund of the premium amount following the deduction of expenses incurred on stamp duty and/or medicals.

  • How to initiate a claim with Aviva Life Insurance?

    In the event of hospitalization, critical illness diagnosis, disability, or death - a claim process must be started by contacting the company and intimating them about the nature of the event within a specific period of time. You can also initiate the claim process online.

  • How do I find out the status of my claim with Aviva Life Insurance?

    Aviva Life Insurance Company will keep the customer updated about the status of their claims through phone calls, SMS, and letters. You can also check your claim status online.

  • Can I pay my premiums through Direct Debit?

    Yes, the direct debit facility is available for 15 banks as of December, 2015. To activate the direct debit system, one must first fill up and submit the direct debit mandate. The mandate form can be downloaded from the Aviva website, or collected at any Aviva Life Insurance branch office.

  • Can I pay my premiums over the phone?

    Aviva offers an Interactive Voice Response payment facility, through which policyholders can make premium payments of up to Rs.15 lakh using their credit cards.

  • Can I pay my premiums through setting up standing instructions on my credit card?

    Yes, standing instructions can be placed on your VISA, MasterCard, Diners Club, or American Express credit cards. On the premium due date, the premium amount will be deducted from the specified account. In order to utilize this facility, fill out and submit a Credit Card Authorization Form at any Aviva Branch Office.

  • Is there an Electronic Clearance System (ECS) facility available?

    Renewal premium amounts can be automatically deducted from your chosen bank account, on a specified date, and paid to Aviva Life Insurance Co. Bear in mind that this facility is only available to policies that are "in-forced", and on which there is no outstanding premium.

  • Can I renew my Aviva Life Insurance policy online?

    Yes, you can renew your Aviva Life Insurance policy online.

  • Can I make premium payments through National Electronic Fund Transfer or NEFT?

    Yes, you can make premium payments through NEFT Payments.

  • How do I apply for a duplicate policy?

    In order to receive a duplicate of your policy from the company, you need to fill a request form and submit it to your nearest branch along with all required documents.

  • How do I reinstate a lapsed policy?

    Lapsed policies can be reinstated, depending on the policy terms and conditions. In order to reinstate a policy, you need to fill up the Declaration of Good Health and provide complete details with relevant documents.

  • Can I apply for an Aviva Life Insurance policy online?

    Yes, you can easily apply for an Aviva Life Insurance policy online.

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