HDFC Personal Loan Customer Care Number
HDFC Bank is one of the most reputed lenders in India and offers a range of personal finance services to its customers including personal loan.
As customers, you can get in touch with a customer care executive by sending a mail, via post, or by simply calling a customer care executive in order to get your queries related to personal loan resolved.
We will have a look at the modes which you can use to get in touch with an HDFC customer care executive in case of any queries related to personal loan. You can also check the customer care numbers based on the area in which you reside.
HDFC Bank can be contacted through email, virtual assistant service at the bank website, or the city-based customer care phone number.
- HDFC Bank Customer Centre Number: 1800 1600 / 1860 2600 Toll Free Number (only for India) (8:00 a.m. to 8:00 p.m. on all days).
- If you are a customer who is travelling abroad then you can call the number +9122 61606160
HDFC Toll Free Number for NRI Customers
For NRI customers who are existing HDFC Bank customers, the bank has set up special toll-free numbers on which they can call to get assistance regarding banking products.
- USA - 855-999-6061
- Canada - 855-999-6061
- Kenya - 0-800-721-740
- Singapore - 800-101-2850
- Other Countries - 1800 1600 / 1800 2600 / 91-2260006000
Submitting a Complaint in HDFC Bank
HDFC has a 3-step process, which you can follow to provide feedback or raise a complaint.
Step 1:
- Raise a complaint, you can do so by calling the aforementioned numbers.
- Alternatively, you can email the customer care from the bank's site itself. In order to do so, A dropdown menu will appear for you to select the nature of the complaint. Once you are done selecting, you can send it to the customer care department by clicking "submit".
- You can also write to
HDFC Bank Ltd.,
Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400083
to send a formal complaint letter.
Step 2: If your concerns are not resolved in the first step.
- Alternatively, you can write to Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer), Grievance Redressal Cell, HDFC Bank Limited, 1st Floor Empire Plaza – 1, Lal Bahadur Shastri Marg, Chandan Nagar, Vikroli West, Mumbai 400083
You can contact the nodal officers through the following channels:
- Phone support
- Post
- Nearest HDFC branch
A dedicated customer care team is available to resolve issues through multiple channels.
Online Assistance for Queries, Feedback or Complaints
Customers can contact HDFC Bank customer care via email, phone, and post or by visiting the branch in person. Customers can email the customer care from the HDFC Bank website itself. Customers can also call the bank on their phone banking number for resolving any queries or complaints. You can also write in to the customer care at the following address:
For all products except credit cards:
HDFC Bank Ltd.
Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083.
Grievance Redressal
- Email: Submit a complaint via form on HDFC’s website
- Call: Dial 1800 266 4060 (Mon–Sat, 9:30 AM to 5:30 PM)
- Mail: Write to the Grievance Redressal Officer; response within 10 working days
For any grievances in regard to any product other than credit cards, you can directly write to the Grievance Redressal Officer:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)
Grievance Redressal Cell, HDFC Bank Limited,
1st Floor Empire Plaza – 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West
Mumbai 400083
HDFC Bank Mailing Address and Contact Details
HDFC Bank Ltd.
Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Principal Nodal Officer Details
In case the grievance Redressal cell is not able to resolve your query, you may contact the bank's Principal Nodal Officer located in your state via email or post. Emails can be directly sent to the concerned Nodal officer with the help of the online form on the HDFC website. If you wish to contact the Nodal Officer via post, following are the addresses of the Nodal officers located across India.
Area of operation | Centre | Contact details |
Andhra Pradesh and Telangana | Hyderabad | Address: HDFC Bank Ltd, 8th Floor, HDFC Bank House, Road No.1, Banjara Hills, Hyderabad - 500 034 Tel: 040 - 6792 1327 Phone Banking: Hyderabad: 61606161, Rest of AP & Telangana: 1860 267 6161 |
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Guwahati | Address: HDFC Bank Ltd, Ujjal Arcade, Ground Floor, M.C. Road, Chenikuthi Bus Stop, Guwahati, Assam - 781003 |
Bihar | Patna | Address: HDFC Bank Ltd, Pustak Bhawan, Opposite Gopal Complex, Shaheed Chowk Ranchi- 834001 Jharkhand |
Chattisgarh | Raipur | Address: HDFC Bank Ltd, Plot No. Z-1 ,Asha Avenue Building , MP Nagar Zone -1, Bhopal -462011 (M.P) Bhopal - 462011 (M.P.) |
Delhi | Delhi I | Address: HDFC Bank Ltd, 5th Floor Ambience Mall Sector -10 Rohini, Delhi-110085 |
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Ahmedabad | Address: HDFC Bank House, Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009 Tel: 079- 66630428 Phone Banking: Ahmedabad: 6160 6161 |
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | Delhi II (Haryana NCR) | Address: HDFC Bank Ltd, 5th Floor Ambience Mall Sector -10 Rohini, Delhi-110085 |
Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. | Chandigarh | Address: HDFC Bank Ltd, Plot No I-15, Sector 101, Alpha IT City, Mohali - 160062. |
Jammu and Kashmir | Jammu | Address: HDFC Bank Ltd, 5th Floor Ambience Mall Sector -10 Rohini, Delhi-110085 |
Jharkhand | Ranchi | Address: HDFC Bank Ltd, Pustak Bhawan, Opposite Gopal Complex, Shaheed Chowk Ranchi- 834001 Jharkhand |
Karnataka | Bangalore | Address: HDFC Bank Ltd. MG Towers No. 16, Sarakki Main Road, MG Gardens, JP Nagar, 1st Phase, Bangalore – 560078 |
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). | Thiruvananthapuram | Address: HDFC Bank Ltd Cordial Residency Towers Opposite Kurups Lane Sasthamangalam Thiruvananthapuram - 695010 Tel No.: 0471 - 4253303 Phone Banking: 1860 267 6161/1800 202 6161 |
Madhya Pradesh | Bhopal | Address: HDFC Bank Ltd, Plot No. Z-1 ,Asha Avenue Building , MP Nagar Zone -1, Bhopal -462011 (M.P) Bhopal - 462011 (M.P.) |
Districts of Mumbai, Mumbai Suburban and Thane | Mumbai I | Address: HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013 Tel No.: (022) 33958663 Phone Banking: 1860 267 6161/1800 202 6161 |
Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa | Mumbai II | Address: HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013 Tel No.: 022-3395 8650 Rest of Maharashtra & Goa: 1860 267 6161/1800 202 6161 |
Odisha | Bhubaneswar | Address: HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata - 700 001 Tel - 033-44065165 Phone Banking: 1860 267 6161/1800 202 6161 |
Rajasthan | Jaipur | Address: HDFC Bank Ltd, A-8 Hanuman Nagar (A) Jaipur - 302021 Rajasthan Tel: 0141-2353326 Phone Banking: - 1860 267 6161/ 1800 202 6161 |
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Chennai | Address: HDFC Bank Ltd., # 768 & 769, 7th Floor, A- Wing, Spencer Plaza, Phase III, Anna Salai, Chennai - 600002. |
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Kanpur | Address: HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow Tel No.: 7267850740 Phone Banking: 1860 267 6161/1800 202 6161 |
Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Dehradun | Address: HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow Tel No.: 7267850740 Phone Banking: 1860 267 6161/1800 202 6161 |
West Bengal and Sikkim | Kolkata | Address: HDFC Bank Ltd. Jardine House, 4 Clive Row, Kolkata - 700 001 Tel No.: 033-44065165 Phone Banking: Kolkata: 1860 267 6161/1800 202 6161 |
So, next time you have any queries regarding your HDFC Personal Loan, feel free to contact the bank through any of these channels as per your convenience.
FAQs on HDFC Personal Loan Customer Care
- How can I approach HDFC Bank for a personal loan?
There are many ways in which you can approach HDFC bank to apply for a personal loan. You can visit the official website of the bank and apply online. If you need any guidance, you may reach out to the bank's customer service department through the toll-free number 1800 1600 / 1860 2600. If you are not comfortable with the online application process, you may also visit a branch office of HDFC and apply for a personal loan.
- How can I find the nearest HDFC branch office?
The bank's official website provides information about the branch offices in various locations. On the website, you can check out the section 'Locate Us' to know the branch details. In addition to branch offices, you can also find out HDFC's ATMs, Demat centres, Aadhaar enrolment centres, etc.
- How to check HDFC personal loan status?
HDFC personal loan status can be checked through the official website of HDFC bank. You need to provide the reference or proposal number along with the date of birth or mobile number.
- What are the repayment methods offered by HDFC for personal loans?
HDFC offers several loan repayment modes for its customers. Borrowers can use post-dated cheques to repay their loan instalments. However, this method is available only in locations where Electronic Clearing Service (ECS) is not available. The easiest way to pay loan instalments is through the standing instruction facility or ECS. When you take a personal loan, you can sign up for this service to enable automatic clearing of payment dues.
- Is it possible to prepay my personal loan?
Yes. HDFC Bank allows customers to prepay their personal loans. However, they need to pay a prepayment penalty of 2% to 4% (based on loan tenure) on the outstanding loan amount.
- Can I approach the customer care of HDFC Bank to extend my loan tenure?
No. It is not possible to extend the loan tenure once the loan is approved. You need to think of the ideal loan tenure carefully before applying for a loan. You need to consider your monthly earnings and budget before deciding this. Once you have received the loan amount, the tenure is final, and it cannot be changed.
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